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AXA wins $908 million UK court ruling against Santander over protection insurance

Published by Global Banking & Finance Review

Posted on July 25, 2025

2 min read

· Last updated: January 22, 2026

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AXA wins $908 million UK court ruling against Santander over protection insurance
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LONDON (Reuters) -French insurer AXA won a London court ruling on Friday worth nearly 675 million pounds ($908 million) against Santander over the mis-selling of payment protection insurance more than

AXA Secures $908 Million Court Victory Against Santander Over PPI

LONDON (Reuters) -French insurer AXA won a London court ruling on Friday worth nearly 675 million pounds ($908 million) against Santander over the mis-selling of payment protection insurance more than two decades ago.

The dispute between AXA and Santander centred on PPI policies sold before 2005 by GE Capital Bank, formerly part of General Electric Co's GE Capital and which was acquired by Santander in 2009.

AXA sued at London's High Court in 2021 over losses related to over 650,000 individual customer complaints about PPI policies, one of Britain's costliest retail financial scandals, with banks paying out around 40 billion pounds in compensation.

The insurer, which inherited liabilities for the policies in its 2015 acquisition of Genworth, paid out almost 500 million pounds in redress to consumers and over 70 million pounds relating to complaints, Judge Julia Dias said in Friday's judgment.

Dias ruled that AXA "has a valid claim for an indemnity" against Santander Insurance Services UK Limited in relation to redress payments and ombudsman fees.

AXA's lawyers at Quinn Emanuel said the ruling was worth around 675 million pounds, though an AXA spokesperson said it will "only be entitled to a minority of the final amount awarded by the court as Genworth has already reimbursed AXA for a substantial portion of the mis-selling losses".

A Santander spokesperson said in a statement: "We disagree with the outcome and are seeking to appeal.

"We do not expect the net impact of the judgment to be material for Santander given provisions already made and the potential legal actions available.

"No customers have suffered loss as a consequence of the claim brought by AXA France or the judgment, nor does it impact upon past redress paid to customers for PPI complaints."

(Reporting by Sam Tobin; Editing by Emelia Sithole-Matarise)

Key Takeaways

  • AXA wins $908 million against Santander in UK court.
  • The case involves PPI policies sold before 2005.
  • AXA inherited liabilities from Genworth in 2015.
  • Santander plans to appeal the court decision.
  • No customers affected by the AXA claim outcome.

Frequently Asked Questions

What was the amount awarded to AXA in the court ruling?
AXA won a court ruling worth nearly 675 million pounds, equivalent to about $908 million.
What was the basis of AXA's lawsuit against Santander?
AXA's lawsuit centered on losses related to over 650,000 customer complaints about mis-sold payment protection insurance policies.
What did Santander say regarding the court ruling?
A Santander spokesperson stated that they disagree with the outcome and are seeking to appeal the decision.
How much has AXA paid out related to PPI complaints?
AXA has paid out almost 500 million pounds in redress to consumers concerning PPI complaints.
What impact does Santander expect from the judgment?
Santander does not expect the net impact of the judgment to be material, citing provisions already made and potential legal actions.

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