Finance

Heathrow boss criticised over resilience as lawmakers probe shutdown

Published by Global Banking & Finance Review

Posted on April 2, 2025

2 min read

· Last updated: January 24, 2026

Add as preferred source on Google
Russian military advance in eastern Ukraine ahead of Trump-Putin summit - Global Banking & Finance Review
Image depicting the recent Russian military advance into eastern Ukraine near Dobropillia, highlighting the escalating tensions ahead of the Trump-Putin summit. This event is pivotal in the ongoing conflict and impacts geopolitical discussions.

Heathrow CEO Criticized Over Airport Shutdown Resilience

LONDON (Reuters) - The boss of Heathrow came under fire for an 18-hour shutdown at the airport last month after an airline representative said he had raised concerns about the hub's resilience days earlier, as lawmakers scrutinised the nationally embarrassing incident.

A blaze at a substation near to the airport caused the closure on March 21, raising questions about the resilience of national infrastructure. The incident left about 300,000 people stranded and cost airlines millions of pounds.

Seeking to learn lessons, lawmakers on Wednesday quizzed the chief executive of Heathrow and senior representatives from National Grid, power provider SSE and an airline representative.

Nigel Wicking, boss of the Heathrow Airline Operators' Committee which represents 90 airlines using the hub, said he had voiced concern on March 15.

"I'd actually warned Heathrow of concerns that we had with regard to the substations, and my concern was resilience," Wicking said.

He raised further concerns two days before the fire after the lights of one of Heathrow's runways went out for a short period following theft of cable.

Safety was the main concern for Heathrow, Thomas Woldbye, the airport's CEO said. The fire meant the airport had to power down systems, then rewire the airport to connect to another power supply, before powering back up, and that took hours.

Wicking said the airport could and should have started flights sooner.

"I'm not hearing that there was a lack of power to come into Heathrow," he said. "I was hearing that it took time to move that power to where it needed to be within Heathrow. And 10 hours for me, were too long."

The airport's contracts with power suppliers had resilience built in, Woldbye said. Building full resilience at the airport would come at a very high cost, he said, estimated at 1 billion pounds.

(Reporting by Sarah Young, Editing by Paul Sandle)

Key Takeaways

  • Heathrow faced an 18-hour shutdown due to a substation fire.
  • 300,000 passengers were affected, costing airlines millions.
  • Concerns about infrastructure resilience were raised prior.
  • Lawmakers questioned Heathrow and power providers.
  • Full resilience improvements could cost 1 billion pounds.

Frequently Asked Questions

What is the main topic?
The main topic is the resilience of Heathrow Airport following an 18-hour shutdown due to a substation fire.
Why was Heathrow shut down?
Heathrow was shut down due to a fire at a nearby substation, which affected power supply and airport operations.
Who was affected by the shutdown?
Approximately 300,000 passengers were stranded, and airlines incurred significant financial losses.

Related Articles

More from Finance

Explore more articles in the Finance category