Finance

UK watchdog examines 30 million car finance deals for compensation scheme

Published by Global Banking & Finance Review

Posted on September 9, 2025

2 min read

· Last updated: January 22, 2026

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UK watchdog examines 30 million car finance deals for compensation scheme
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LONDON (Reuters) -Britain's Financial Conduct Authority is scouring 30 million historic car finance agreements to see if consumers are eligible for compensation due to unfair loan terms, the regulator

UK Financial Authority Reviews 30 Million Car Loans for Consumer Compensation

LONDON (Reuters) -Britain's Financial Conduct Authority is scouring 30 million historic car finance agreements to see if consumers are eligible for compensation due to unfair loan terms, the regulator said on Tuesday.

Quizzed by lawmakers ahead of a consultation on a redress scheme, FCA CEO Nikhil Rathi said there was evidence of unfair relationships between lenders and consumers, that commissions paid were not adequately disclosed and that many consumers did not get the fairest interest rate when securing motor loans.

"During the period we are looking at from 2007 through to approximately just after 2020, there are around 30 million agreements," he told the Treasury Select Committee.

"Not all of those will be eligible for compensation," Rathi added.

The FCA has proposed a redress scheme for motorists who were sold unfair motor loans, packaged up by car dealers, and has estimated it could cost the industry between 9 billion and 18 billion pounds ($12.2 billion-24.4 billion) in compensation.

The estimated bill assuaged industry and government worries that the cost of redress could rival that of Britain's payment protection insurance mis-selling scandal, which cost lenders more than 40 billion pounds between 2011 and 2019.

British lawmakers questioned top FCA bosses after the Supreme Court in August allowed compensation for one out of three linked cases on grounds that the claimant's relationship with the lender was unfair, setting a higher bar for redress than lenders had feared.

Lenders such as Lloyds Banking Group, Close Brothers, Barclays and the UK arms of Santander and Bank of Ireland, have already set aside nearly 2 billion pounds between them to cover potential motor finance compensation claims.

The FCA, which said it was on track to publish a six-week consultation about the scope of a redress scheme from early October, hopes eligible consumers will start receiving compensation in 2026.

($1 = 0.7371 pounds)

(Reporting by Kirstin Ridley; Editing by Tommy Reggiori Wilkes and Joe Bavier)

Key Takeaways

  • FCA reviews 30 million car finance agreements for unfair terms.
  • Potential compensation could cost the industry up to £18 billion.
  • Investigation covers agreements from 2007 to just after 2020.
  • Lenders have already set aside £2 billion for potential claims.
  • Compensation payments expected to start in 2026.

Frequently Asked Questions

What is the purpose of the FCA's review of car finance agreements?
The FCA is examining 30 million historic car finance agreements to determine if consumers are eligible for compensation due to unfair loan terms.
What is the estimated cost of the proposed redress scheme?
The FCA has estimated that the redress scheme could cost the industry between 9 billion and 18 billion pounds.
When does the FCA expect consumers to start receiving compensation?
The FCA hopes that eligible consumers will start receiving compensation in 2026.
Which lenders have set aside funds for potential motor finance compensation?
Lenders such as Lloyds Banking Group, Close Brothers, Barclays, and the UK arms of Santander and Bank of Ireland have set aside nearly 2 billion pounds for this purpose.
What evidence did the FCA present regarding lender-consumer relationships?
FCA CEO Nikhil Rathi indicated that there is evidence of unfair relationships between lenders and consumers, particularly concerning commission payments.

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