Finance

UK targets ticket resellers with new rules to protect fans

Published by Global Banking & Finance Review

Posted on January 10, 2025

2 min read

· Last updated: January 27, 2026

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Government announcement addressing ticket resale regulations to protect fans - Global Banking & Finance Review
Image depicting a government announcement on new regulations aimed at curbing ticket reselling practices. The measures seek to protect fans from inflated prices by ensuring fair access to event tickets. This initiative addresses concerns about ticket touts and aims for transparency in the resale market.
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LONDON (Reuters) - Britain on Friday said it wanted to clamp down on resellers who profit by snapping up tickets for big events and selling them on at huge mark-ups to desperate fans, announcing

UK Introduces New Rules to Protect Fans from Ticket Resellers

LONDON (Reuters) - Britain on Friday said it wanted to clamp down on resellers who profit by snapping up tickets for big events and selling them on at huge mark-ups to desperate fans, announcing proposals to cap resale prices and hold reselling websites more accountable.

The government said it wanted to make ticket resales fairer and more transparent, responding to consumers who often find hot tickets are sold out in minutes and reappear almost instantly at higher prices on third party websites.

"From sports tournaments to Taylor Swift - all too often big events have been dogged by consumers being taken advantage of by ticket touts," business minister Jonathan Reynolds said, launching a public consultation on the plans.

"These unfair practices look to fleece people of their hard-earned income, which isn't fair on fans, venues and artists."

The government said it was exploring options such as a cap on the price of ticket resales of up to 30% above face value. It would also look at limiting the number of tickets resellers are allowed to list; increasing accountability of resale websites and apps; and tougher penalties for those who break the rules.

The consultation runs until April.

When tickets for music band Oasis's reunion went on sale in August, fans were left frustrated as the three websites selling tickets - Ticketmaster, See Tickets and Gigsandtours - reported technical issues.

The Competition and Markets Authority said in early September it was looking into the concerns regarding the sale of Oasis tickets by Ticketmaster, including so-called "dynamic pricing," the practice of pushing up prices that are in high demand.

Separate to the consultation on reselling, the government said on Friday it was asking for evidence into pricing practices, including dynamic pricing, and would consider if further action was needed.

(Reporting by Sam Tabahriti; editing by William James)

Key Takeaways

  • UK government proposes capping ticket resale prices.
  • Resale websites to face increased accountability.
  • Public consultation on ticket reselling runs until April.
  • Dynamic pricing practices under government review.
  • New rules aim to protect fans from ticket touts.

Frequently Asked Questions

What is the main topic?
The UK government's new rules to regulate ticket reselling and protect fans from unfair pricing practices.
What measures are being proposed?
The UK is proposing a cap on ticket resale prices and increased accountability for reselling websites.
What is dynamic pricing?
Dynamic pricing is a practice where ticket prices increase based on demand, which is under review by the UK government.

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