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Burberry's focus on British heritage wins back US, European shoppers

Published by Global Banking & Finance Review

Posted on July 18, 2025

3 min read

· Last updated: January 22, 2026

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Burberry's focus on British heritage wins back US, European shoppers
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LONDON (Reuters) -Burberry's retail sales fell by a less-than-expected 1% in the first quarter, it reported on Friday, in early signs of a recovery for the British luxury brand struggling with

Burberry Leverages British Heritage to Attract US and European Shoppers

By Paul Sandle and Pushkala Aripaka

Burberry's Sales Performance and Strategy

LONDON (Reuters) -Burberry's sales fell by a less-than-expected 1% in the first quarter, as it benefited in the Americas and Europe from clearer brand positioning leaning on its British heritage, the luxury group said on Friday.

Shares in Burberry, which have more than doubled since September, rose 4% in early trade.

Impact of British Heritage

Known for its trench coats and check pattern scarves, Burberry is using its British heritage to win back customers under the leadership of CEO Josh Schulman, who took over exactly a year ago, and the company said its summer campaigns had broadened its appeal.

"Highgrove", inspired by the garden of the private residence of King Charles, resonated with luxury customers, Schulman said, while "Festival", based on music festivals like Glastonbury and featuring bucket hats and boots, targeted young customers.

Sales Trends by Region

Comparable sales returned to growth in Europe, the company said, while trading in the Americas strengthened. Sales fell in China and in the rest of Asia, but the rate of decline was around half that seen in the previous quarter.

"The improvement in our first-quarter comparable sales, strength in our core categories, and uptick in brand desirability give us conviction in the path ahead," Schulman said, adding that the autumn collection was being "well received".

Burberry said it was seeing reduced activity from tourists, but stronger demand from new and existing customers helped offset the impact.

"We are really pleased with the sequential improvement that we are seeing across the regions and particularly the shift to positive comps in America and EMEA," he told reporters.

"It's a tough macro out there and we're taking things step by step but we are optimistic about the quarters ahead."

Cost-Cutting Measures and Workforce Changes

Burberry, which has issued several profit warnings in recent years, is cutting a fifth of its global workforce, a radical cost-cutting measure that investors have welcomed.

The 1% drop in overall comparable retail sales in the first quarter, which ended on June 28, beat analysts' forecasts for a 3% decline in a company-compiled consensus, and improved on a 6% fall in the previous quarter.

Analysts at Citi said the brand had reported its third consecutive quarter of improvement since Schulman launched its new strategy last November, implying comparable sales could turn positive in the current quarter.

"In a quarter marked by further macro and geopolitical pressures and weaker tourist spending in Europe and Japan, Burberry has likely held up better than peers quarter-on-quarter," they said.

(Reporting by Pushkala Aripaka in Bengaluru and Helen Reid and Paul Sandle in London; Editing by Subhranshu Sahu, Susan Fenton, Elaine Hardcastle)

Key Takeaways

  • Burberry's sales fell by only 1% in Q1, better than expected.
  • The brand's British heritage is key to its US and EU strategy.
  • CEO Josh Schulman leads the heritage-focused campaigns.
  • Sales growth in Europe and Americas, decline in Asia.
  • Burberry implements cost-cutting by reducing workforce.

Frequently Asked Questions

What was the percentage drop in Burberry's sales in the first quarter?
Burberry's sales fell by a less-than-expected 1% in the first quarter.
How has Burberry's stock performed recently?
Shares in Burberry have more than doubled since September and rose 4% in early trade.
What strategy is Burberry using to attract customers?
Burberry is leveraging its British heritage to win back customers, particularly in the Americas and Europe.
What impact did tourist spending have on Burberry's sales?
Burberry noted reduced activity from tourists, but stronger demand from new and existing customers helped offset this impact.
What measures is Burberry taking to improve its financial situation?
Burberry is cutting a fifth of its global workforce as a radical cost-cutting measure, which investors have welcomed.

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