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Italy's regulator blocks Chinese AI app DeepSeek on data protection

Published by Global Banking & Finance Review

Posted on January 30, 2025

2 min read

· Last updated: January 26, 2026

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Italy's data protection authority blocks Chinese AI app DeepSeek over privacy concerns - Global Banking & Finance Review
This image illustrates Italy's data protection authority's decision to block the Chinese AI app DeepSeek due to serious data privacy concerns, highlighting ongoing issues in AI regulation.
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MILAN (Reuters) - Italy's data protection authority said on Thursday it had blocked Chinese artificial intelligence model DeepSeek over a lack of information on its use of personal data. The authority

Italy Halts DeepSeek AI App Citing Data Privacy Issues

MILAN (Reuters) -Italy's data protection authority said on Thursday it had blocked Chinese artificial intelligence model DeepSeek over a lack of information on its use of personal data.

DeepSeek could not be accessed on Wednesday in Apple or Google app stores in Italy, the day after the authority, known also as the Garante, requested information on its use of personal data.

In particular, it wanted to know what personal data is collected, from which sources, for what purposes, on what legal basis and whether it is stored in China.

The authority's decision - aimed at protecting Italian users' data - came after the Chinese companies that supply chatbot service to DeepSeek provided information that "was considered to totally insufficient," the authority said in a note on its website.

The Garante added that the decision had "immediate effect" and that it had also opened an investigation.

DeepSeek did not immediately respond to a Reuters request for a comment.

The Chinese model last week launched a free AI assistant that it says uses less data at a fraction of the cost of incumbent services. The assistant earlier this week had overtaken U.S. rival ChatGPT in downloads from Apple's app store, sparking panic among tech stock investors.

(Reporting by Sara Rossi; Editing by Andrew Cawthorne, Sandra Maler and Deepa Babington)

Key Takeaways

  • Italy's data authority blocked DeepSeek over data privacy concerns.
  • DeepSeek was removed from Apple and Google app stores in Italy.
  • The Garante requested detailed information on data usage.
  • DeepSeek's response was deemed insufficient by the Garante.
  • An investigation into DeepSeek's data practices has been opened.

Frequently Asked Questions

What is the main topic?
The main topic is Italy's data protection authority blocking the Chinese AI app DeepSeek over data privacy concerns.
Why was DeepSeek blocked?
DeepSeek was blocked due to insufficient information on its data collection and usage practices.
What action did the Garante take?
The Garante blocked DeepSeek and opened an investigation into its data practices.

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