Finance

EU asks Apple, Google and Microsoft what they are doing to tackle finance scams

Published by Global Banking & Finance Review

Posted on September 24, 2025

2 min read

· Last updated: January 21, 2026

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EU asks Apple, Google and Microsoft what they are doing to tackle finance scams
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By Sudip Kar-Gupta BRUSSELS (Reuters) -Apple, Google and Microsoft have been asked by EU tech regulators about the measures they are taking to prevent their platforms being used for financial scams,

EU Probes Apple, Google, and Microsoft on Financial Scam Prevention

EU's Regulatory Actions on Financial Scams

By Sudip Kar-Gupta

BRUSSELS (Reuters) -Apple, Google and Microsoft have been asked by EU tech regulators about the measures they are taking to prevent their platforms being used for financial scams, underscoring Europe's concern about the cost of online fraud.

The EU is increasing its regulatory scrutiny of major U.S. technology companies via the Digital Services Act, landmark legislation that requires Big Tech to do more to tackle illegal and harmful content on their platforms.

Concerns Over Online Fraud

"Today, we sent requests for information, under the DSA, to Apple, Booking.com, Google and Microsoft on how they identify and manage risks related to financial scams," EU tech chief Henna Virkkunen wrote on X on Wednesday.

Impact of AI on Scams

"Online fraud can start very easily nowadays, and too often results in financial losses for consumers," she added.

Such online scams, ranging from fake hotel listings and fraudulent banking apps to deepfakes of public figures promoting false investments, cost Europeans more than 4 billion euros ($4.7 billion) annually, Virkkunen said 

Regulators around the world have voiced concerns that the rise of AI could make consumers more vulnerable to scams such as phishing and fraudulent investment schemes.

($1 = 0.8512 euros)

(Reporting by Sudip Kar-Gupta;Editing by Foo Yun Chee, Kirsten Donovan)

Key Takeaways

  • EU regulators question Apple, Google, and Microsoft on scam prevention.
  • The Digital Services Act increases scrutiny on tech companies.
  • Online fraud costs Europeans over 4 billion euros annually.
  • AI advancements raise concerns about increased scam vulnerability.
  • EU's Henna Virkkunen highlights the need for better risk management.

Frequently Asked Questions

What did the EU ask Apple, Google, and Microsoft?
The EU asked these tech companies about the measures they are taking to prevent their platforms from being used for financial scams.
What legislation is increasing scrutiny on tech companies?
The Digital Services Act is the landmark legislation that requires Big Tech to do more to tackle illegal and harmful content.
How much do online scams cost Europeans annually?
Such online scams cost Europeans more than 4 billion euros ($4.7 billion) annually.
What types of scams are mentioned in the article?
The article mentions scams such as fake hotel listings, fraudulent banking apps, and deepfakes promoting false investments.
What concerns do regulators have regarding AI?
Regulators are concerned that the rise of AI could make consumers more vulnerable to scams like phishing and fraudulent investment schemes.

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