Finance

Hackers steal client data from Kering's Gucci, Balenciaga and McQueen, BBC says 

Published by Global Banking & Finance Review

Posted on September 15, 2025

2 min read

· Last updated: January 21, 2026

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Hackers steal client data from Kering's Gucci, Balenciaga and McQueen, BBC says 
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PARIS -Hackers have stolen the private details of potentially millions of customers from luxury brands Gucci, Balenciaga and Alexander McQueen in an attack on the labels' French parent company Kering,

Data Breach at Kering Exposes Client Information from Gucci and Balenciaga

Overview of the Data Breach

PARIS -Hackers have stolen the private details of potentially millions of customers from luxury brands Gucci, Balenciaga and Alexander McQueen in an attack on the labels' French parent company Kering, the BBC reported on Monday.

Details of the Attack

Kering confirmed the breach in a statement without naming the affected brands, saying it identified in June that "an unauthorised third party gained temporary access to our systems and accessed limited customer data from some of our Houses".

Response from Kering

The attack appears to be part of a wider phenomenon affecting luxury brands and retailers this year.

Implications for Luxury Brands

Breaches have also occurred at Richemont's Cartier and some of LVMH's labels. In July, Hong Kong's privacy watchdog said it was investigating a data leak affecting about 419,000 customers at LVMH's Louis Vuitton. 

The stolen client data includes names, email addresses, phone numbers, addresses and the total sums spent at the brands' stores, the BBC report said.

Kering said no financial information, such as credit card or bank account numbers, was stolen.

The hackers, who identified themselves as "Shiny Hunters" to the BBC, claim to have data linked to 7.4 million unique email addresses.

Kering said its brands immediately disclosed the breach to relevant authorities and notified customers according to local regulations. It did not comment when asked by Reuters which countries were affected by the attack. 

(Reporting by Tassilo HummelEditing by Mark Potter)

Key Takeaways

  • Hackers accessed customer data from Kering's luxury brands.
  • Affected brands include Gucci, Balenciaga, and Alexander McQueen.
  • No financial information was compromised in the breach.
  • The breach is part of a wider trend affecting luxury brands.
  • Kering has notified authorities and customers as per regulations.

Frequently Asked Questions

What is a data breach?
A data breach is an incident where unauthorized individuals gain access to sensitive information, potentially exposing personal data such as names, addresses, and financial details.
What is cybersecurity?
Cybersecurity refers to the practice of protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of information.
What is customer data?
Customer data includes any information that can identify an individual or organization, such as names, contact details, purchase history, and preferences.
What is Kering?
Kering is a global luxury group that manages the development of a series of renowned brands in fashion, leather goods, jewelry, and watches.
What is the significance of notifying customers after a data breach?
Notifying customers after a data breach is crucial for transparency, allowing individuals to take necessary precautions to protect their personal information.

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