Finance

UK's Morrisons says cyber attack at technology provider dented Christmas sales

Published by Global Banking & Finance Review

Posted on January 29, 2025

1 min read

· Last updated: January 27, 2026

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Morrisons supermarket impacted by cyber attack affecting Christmas sales - Global Banking & Finance Review
Image depicting Morrisons' logo and a visual representation of cyber security. This relates to the article discussing how a cyber attack at technology provider Blue Younder affected Morrisons' product availability and Christmas sales.
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LONDON (Reuters) - British supermarket group Morrisons said on Wednesday that a November cyber attack at technology provider Blue Younder hit its product availability, impacting Christmas sales. "Our

Morrisons Reports Cyber Attack Impacted Christmas Sales Performance

LONDON (Reuters) - British supermarket group Morrisons said on Wednesday that a November cyber attack at technology provider Blue Younder hit its product availability, impacting Christmas sales.

"Our warehouse management system had to be shut down, leaving us without visibility on our fresh and produce stock levels for several days," CEO Rami Baitieh told reporters.

Finance chief Jo Goff said Morrisons did see sales growth in the first quarter to the end of January but it was lower than the 4.9% reported for the previous quarter.

(Reporting by James Davey; Editing by Catarina Demony)

Key Takeaways

  • Morrisons experienced a cyber attack in November.
  • The attack affected product availability during Christmas.
  • Warehouse management systems were shut down.
  • Sales growth was lower than the previous quarter.
  • CEO Rami Baitieh and CFO Jo Goff provided insights.

Frequently Asked Questions

What caused the impact on Morrisons' Christmas sales?
A November cyber attack at technology provider Blue Younder hit Morrisons' product availability, which affected Christmas sales.
What did Morrisons' CEO say about the cyber attack?
CEO Rami Baitieh stated that the warehouse management system had to be shut down, resulting in a lack of visibility on fresh and produce stock levels for several days.
How did Morrisons' sales growth compare to previous quarters?
Finance chief Jo Goff mentioned that while Morrisons saw sales growth in the first quarter to the end of January, it was lower than the 4.9% reported for the previous quarter.

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