Finance

Swiss price watchdog orders Booking.com to lower prices

Published by Global Banking & Finance Review

Posted on May 21, 2025

2 min read

· Last updated: January 23, 2026

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Swiss price watchdog orders Booking.com to lower prices
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ZURICH (Reuters) -Switzerland's price watchdog has ordered Booking.com to lower its prices in the country, finding that the online travel agency's commission rates for hotels are "abusively high," the

Swiss Authority Directs Booking.com to Cut Hotel Commission Rates

ZURICH (Reuters) -Switzerland's price watchdog has ordered Booking.com to lower its prices in the country, finding that the online travel agency's commission rates for hotels are "abusively high," the supervisory body said on Wednesday.

In accordance with the order, Booking.com must reduce its commission rates for Swiss hotels by almost a quarter, the watchdog said in a statement.

Booking.com vowed to appeal the decision and said its rates would not change until the appeal process was resolved.

"We don't agree with a forced reduction in the cost of a product that is entirely optional," it said in a statement.

The Swiss watchdog said the cost reduction must be implemented three months after the ruling becomes legally binding, and would remain in effect for three years.

Earlier this week the Spanish government ordered Airbnb to withdraw over 65,000 listings for holiday rentals which it said violated existing rules from its platform.

The step was part of a broader Spanish crackdown on tourism rentals via sites such as Airbnb and Booking.com, which critics blame for contributing to a housing crisis in the country.

(Writing by Dave GrahamAdditional reporting by Paul ArnoldEditing by Madeline Chambers)

Key Takeaways

  • Swiss price watchdog orders Booking.com to reduce hotel commission rates.
  • Booking.com's commission rates deemed abusively high by Swiss authority.
  • Booking.com plans to appeal the decision, delaying changes.
  • The rate reduction will be effective three months after the ruling is binding.
  • The decision follows similar regulatory actions in Spain against Airbnb.

Frequently Asked Questions

What did the Swiss price watchdog order Booking.com to do?
The Swiss price watchdog ordered Booking.com to lower its commission rates for hotels in Switzerland by almost a quarter.
How did Booking.com respond to the ruling?
Booking.com vowed to appeal the decision and stated that its rates would not change until the appeal process was resolved.
What is the duration of the price reduction order?
The cost reduction must be implemented three months after the ruling becomes legally binding and will remain in effect for three years.
What other actions have been taken against travel platforms?
Earlier this week, the Spanish government ordered Airbnb to withdraw over 65,000 listings for holiday rentals that violated existing rules.
What is the broader context of the Swiss ruling?
The ruling is part of a growing scrutiny of online travel agencies like Booking.com and Airbnb, which are criticized for contributing to housing crises in various regions.

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