Finance

Italian judge orders Glovo to discuss heat risks with unions

Published by Global Banking & Finance Review

Posted on July 10, 2025

2 min read

· Last updated: January 23, 2026

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Italian judge orders Glovo to discuss heat risks with unions
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MILAN (Reuters) -A judge in Milan has ordered the Italian arm of Spanish online delivery company Glovo to hold talks with unions about the specific health and safety risks faced by freelance couriers

Italian judge orders Glovo to discuss heat risks with unions

MILAN (Reuters) -A judge in Milan has ordered the Italian arm of Spanish online delivery company Glovo to hold talks with unions about the specific health and safety risks faced by freelance couriers working in high temperatures in Italy, a court document shows.

The ruling, dated July 8 and reviewed by Reuters, came in response to an urgent request from the Nidil Cgil union as part of a broader legal case concerning Glovo's safety policies for its 7,000 delivery workers in Italy.

An Italian spokesperson for Glovo said the company had been in a dialogue with unions for a while over heat-related issues, without giving details.

Judge Antonio Lombardi told Glovo to immediately hold talks with a union representative in charge of workers' health and safety over specific risks arising from heatwaves, taking into account age, gender and maternity status.

The order was issued under a fast-track procedure "given the high temperatures recorded due to the recent heatwaves, which have a particularly negative impact on the health and safety of riders", the ruling said.

Glovo has been under fire in Italy over a bonus, worth just a few euro cents per delivery and rising in step with temperatures, to compensate riders working during extreme heat. The company suspended the award after criticism from unions and politicians.

Italy, like much of Europe, experienced heatwave conditions last week, with temperatures topping 35 degrees Celsius (95 degrees Fahrenheit).

Glovo's owner, Delivery Hero, last year increased provisions related to the legal status of its riders in Italy to cover social security contributions, interest and fines that Italian authorities may claim from Glovo for the period from 2016 until the end of 2024.  

(Reporting by Elvira PollinaEditing by Mark Potter)

Key Takeaways

  • Italian judge orders Glovo to discuss heat risks with unions.
  • Focus on health and safety of freelance couriers in high temperatures.
  • Glovo criticized for inadequate heatwave compensation.
  • Dialogue with unions to consider age, gender, maternity status.
  • Glovo's legal status in Italy under scrutiny.

Frequently Asked Questions

What did the judge order Glovo to do?
The judge ordered Glovo to hold talks with unions about the specific health and safety risks faced by freelance couriers due to heatwaves.
Why was the ruling issued quickly?
The order was issued under a fast-track procedure due to high temperatures recorded from recent heatwaves, which negatively impact the health and safety of riders.
What compensation is Glovo providing to riders during extreme heat?
Glovo has been criticized for offering a bonus worth just a few euro cents per delivery that increases with temperatures to compensate riders working in extreme heat.
How many couriers does Glovo have in Italy?
Glovo has approximately 7,000 freelance couriers operating in Italy.
What has Glovo's owner, Delivery Hero, done regarding rider status?
Delivery Hero increased provisions related to the legal status of its riders in Italy to cover social security contributions, interest, and fines that may arise.

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