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Some electronic payments systems in Ukraine disrupted

Published by Global Banking & Finance Review

Posted on April 26, 2025

1 min read

· Last updated: January 24, 2026

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Ukraine's Electronic Payment Systems Face Disruptions

KYIV (Reuters) -Electronic payments systems in post offices, restaurants and the metro system were out of action in Ukraine early on Saturday, according to officials and Reuters witnesses.

Ukraine has in the past said it was the target of cyberattacks by Russia, but there was no immediate indication of any hostile action behind the disruptions on Saturday.

The Kyiv city authorities said outages with the payment system in the capital's metro transport system was the result of a technical fault with a bank that operates the system.

In a McDonald's restaurant in the centre of Kyiv, staff told customers electronic payment terminals were not working and they could only accept cash.

Oleksandr Fediyenko, a member of the Ukrainian parliament's National Security Committee, posted a video of himself in a post office being told their system was down nationwide.

"It's not a cyberattack, it's a technical issue," he wrote on his Telegram account.

Reuters reporters said some commercial banking apps were not working, and that the Diya application, which provides citizens with online access to state services, was also out of action.

(Reporting by Christian Lowe; Editing by Susan Fenton)

Key Takeaways

  • Electronic payments disrupted in Ukraine on Saturday.
  • Kyiv metro payment system affected by a bank fault.
  • No evidence of cyberattack, officials cite technical issues.
  • McDonald's in Kyiv only accepting cash due to terminal issues.
  • Diya app and some banking apps also faced outages.

Frequently Asked Questions

What is the main topic?
The main topic is the disruption of electronic payment systems in Ukraine due to technical issues.
Were the disruptions caused by a cyberattack?
Officials stated that the disruptions were due to technical faults, not a cyberattack.
Which services were affected by the payment disruptions?
Services affected included the Kyiv metro, McDonald's, and some banking and state service apps.

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