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Ukraine state railway says online services partially restored after cyber attack

Published by Global Banking & Finance Review

Posted on March 27, 2025

1 min read

· Last updated: January 24, 2026

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Ukraine Railway Online Services Partially Restored After Attack

KYIV (Reuters) - Ukraine's state-owned railway Ukrzaliznytsia, the country's largest carrier, has partially restored online services after a large-scale cyber attack hit passenger and freight transport systems, the company said on Thursday.

An outage was first reported on Sunday when the rail company notified passengers about a failure in its IT system and told them to buy tickets on site or on trains.

The company later said its online systems had been subjected to a large-scale targeted cyberattack.

"The online sales system of Ukrzaliznytsia has been restored in a backup format for the purchase of new train tickets and their refund," Ukrzaliznytsia said on Telegram.

"As the system is currently experiencing peak loads, there may be temporary technical interruptions, so we ask passengers to use the application only if they need to travel urgently."

The company said the first 12,000 tickets were purchased through Ukrzaliznytsia's online services after their restoration.

(Reporting by Pavel Polityuk; Editing by Kirsten Donovan)

Key Takeaways

  • Ukrzaliznytsia faced a large-scale cyber attack.
  • Online services were partially restored in a backup format.
  • Passengers were initially advised to buy tickets on site.
  • The system is experiencing peak loads causing interruptions.
  • 12,000 tickets sold post-restoration.

Frequently Asked Questions

What is the main topic?
The article discusses the cyber attack on Ukraine's state railway and the subsequent partial restoration of online services.
How did the cyber attack affect Ukrzaliznytsia?
The attack disrupted online ticket sales and freight transport systems, forcing passengers to buy tickets on site.
What measures were taken post-attack?
Ukrzaliznytsia restored online services in a backup format and advised passengers to use the app only for urgent travel.

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