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Crime gang steals $64 million from UK tax office in phishing scam

Published by Global Banking & Finance Review

Posted on June 4, 2025

2 min read

· Last updated: January 23, 2026

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LONDON (Reuters) -Britain's tax office (HMRC) said on Wednesday that its security systems had detected unauthorised access to some customers' online accounts in an attempt to claim money. "This was an

Organized Crime Syndicate Pilfers £47 Million from UK Tax Office

LONDON (Reuters) -Organised criminals stole 47 million pounds ($63.76 million) from Britain's tax office last year by using phishing tactics to access more than 100,000 customer accounts and falsely claim payments from the government.

A notice posted by His Majesty's Revenue and Customs (HMRC) on the government website on Wednesday disclosed the unauthorised access and said no customers had suffered financial loss.

HMRC deputy chief executive Angela MacDonald, speaking to lawmakers in parliament, said fraudsters masquerading as customers had managed to extract three payments, totalling 47 million pounds.

"That is a lot of money, and it's very unacceptable," she said.

Chief executive John-Paul Marks, speaking alongside MacDonald in what was a scheduled committee hearing on the work of the tax office, said a criminal investigation into the incident had taken place last year leading to some arrests.

"This was organised-crime phishing for identity data outwith of HMRC systems," Marks said.

HMRC said it had written to affected customers, locked down their accounts, deleted login details and removed any incorrect information from tax records. Taxpayers did not need to take any action, it added.

"This was an attempt to claim money from HMRC, not an attempt to take any money from you," the tax office notice said.

In a separate statement emailed to Reuters, HMRC said the incident was not a cyberattack.

"It involved criminals using personal information from phishing activity or data obtained elsewhere to try to claim money from HMRC," the statement said.

($1 = 0.7372 pounds)

(Reporting by Sachin Ravikumar, writing by Sam Tabahriti, editing by William James)

Key Takeaways

  • Organized criminals stole £47 million from the UK tax office.
  • Phishing tactics were used to access over 100,000 accounts.
  • No customers suffered financial loss from the incident.
  • HMRC has taken steps to secure affected accounts.
  • A criminal investigation led to some arrests.

Frequently Asked Questions

How much money was stolen from the UK tax office?
Organised criminals stole 47 million pounds, which is approximately $63.76 million.
What methods did the criminals use to access customer accounts?
The criminals used phishing tactics to access more than 100,000 customer accounts.
Did customers suffer any financial loss due to this incident?
According to HMRC, no customers suffered financial loss as a result of the unauthorized access.
What actions did HMRC take in response to the incident?
HMRC locked down affected accounts, deleted login details, and removed incorrect information from tax records.
Was this incident classified as a cyberattack?
HMRC clarified that the incident was not a cyberattack but involved criminals using personal information obtained through phishing.

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