GBAF Logo
Finance

UK's Ofcom fines Virgin Media $31 million

Published by Global Banking & Finance Review

Posted on December 1, 2025

1 min read

· Last updated: January 20, 2026

Add as preferred source on Google
Eagle S tanker involved in undersea cable damage case in Finland - Global Banking & Finance Review
The Eagle S oil tanker, accused of damaging undersea cables in the Gulf of Finland, faces legal charges. This incident highlights growing concerns over maritime safety and infrastructure security in the Baltic Sea region.
customers telecommunications financial community compliance regulatory framework
Global Banking & Finance Awards 2026 — Call for Entries

Dec 1 (Reuters) - British regulator Ofcom fined Virgin Media a penalty of 23.8 million pounds ($31.44 million) on Monday, after the company disconnected telecare customers during its programme to

Ofcom Fines Virgin Media $31 Million for Customer Disconnections

Dec 1 (Reuters) - British regulator Ofcom fined Virgin Media a penalty of 23.8 million pounds ($31.44 million) on Monday, after the company disconnected telecare customers during its programme to migrate them to digital landlines.

($1 = 0.7569 pounds)

(Reporting by Yamini Kalia in Bengaluru; Editing by Rashmi Aich)

Key Takeaways

  • Ofcom fined Virgin Media 23.8 million pounds.
  • The fine is due to disconnections during digital migration.
  • Telecare customers were affected by the disconnections.
  • The penalty was announced on December 1.
  • Virgin Media's actions were regulated by Ofcom.

Frequently Asked Questions

What is a regulatory framework?
A regulatory framework refers to the set of rules, guidelines, and practices that govern the operations of organizations within a specific industry, ensuring compliance with laws and regulations.
What is a fine in finance?
A fine is a monetary penalty imposed by a regulatory authority on an individual or organization for violating laws or regulations. It serves as a deterrent against non-compliance.
What is telecommunications?
Telecommunications is the transmission of information over distances for communication. It includes various technologies like telephones, internet, and broadcasting.
What are customers in finance?
Customers in finance refer to individuals or businesses that utilize financial services, such as banking, investment, or insurance, to manage their money and assets.
What is compliance in finance?
Compliance in finance refers to the adherence to laws, regulations, and guidelines set by governing bodies to ensure ethical and legal conduct in financial practices.

Tags

Related Articles

Image for Trump tells Fox News Iran can call US if it wants to negotiate

Trump tells Fox News Iran can call US if it wants to negotiate

Image for Australia's Wong to visit Japan, China, South Korea to discuss energy security

Australia's Wong to visit Japan, China, South Korea to discuss energy security

Image for Hungary's Magyar to meet EU's von der ​Leyen for talks on EU funds this week

Hungary's Magyar to meet EU's von der ​Leyen for talks on EU funds this week

Image for Switzerland angers Italy by claiming costs of treating Crans-Montana fire victims

Switzerland angers Italy by claiming costs of treating Crans-Montana fire victims

Image for Russian defence minister visits North Korea

Russian defence minister visits North Korea

Image for Fertiliser plant in Russia's Vologda region damaged in Ukrainian drone attack, governor says

Fertiliser plant in Russia's Vologda region damaged in Ukrainian drone attack, governor says

More from Finance

Explore more articles in the Finance category

Image for Close Brothers will not take legal action against Britain's car finance redress scheme, Sky News reports
Close Brothers will not take legal action against Britain's car finance redress scheme, Sky News reports
Image for Germany's far-right AfD rises to record 28%, INSA poll shows
Germany's far-right AfD rises to record 28%, INSA poll shows
Image for German government suspects Russia of Signal attack targeting politicians, sources say
German government suspects Russia of Signal attack targeting politicians, sources say
Image for Romania finds parts of second drone after overnight Russian attack on Ukraine
Romania finds parts of second drone after overnight Russian attack on Ukraine
Image for China condemns EU's inclusion of Chinese entities in sanctions package against Russia
China condemns EU's inclusion of Chinese entities in sanctions package against Russia
Image for Russian parliament speaker in North Korea to mark Pyongyang's troop deployment in Ukraine war
Russian parliament speaker in North Korea to mark Pyongyang's troop deployment in Ukraine war
Image for Macron reaffirms efforts to reopen Strait of Hormuz, as TotalEnergies warns of energy shortages
Macron reaffirms efforts to reopen Strait of Hormuz, as TotalEnergies warns of energy shortages
Image for France's Macron says EU mutual assistance clause is unambiguous
France's Macron says EU mutual assistance clause is unambiguous
Image for US to let Venezuela pay Maduro's lawyer in drug trafficking case
US to let Venezuela pay Maduro's lawyer in drug trafficking case
Image for Italy votes down equal parental leave while fathers redefine their role online
Italy votes down equal parental leave while fathers redefine their role online
Image for German auto industry faces even tougher competition as China economy slows
German auto industry faces even tougher competition as China economy slows
Image for Romania says drone fragments damage property during overnight Russian attack on Ukraine
Romania says drone fragments damage property during overnight Russian attack on Ukraine
View All Finance Posts