Business

Britain’s Lloyds profit recovery marred by fraud costs

Published by maria gbaf

Posted on February 24, 2022

2 min read

· Last updated: February 8, 2026

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Exterior of a Lloyds Bank branch in London, reflecting the bank's financial performance - Global Banking & Finance Review
A sign outside a Lloyds Bank branch in London, showcasing the bank's presence as it reports profit recovery despite fraud costs. This image highlights Lloyds' financial strategies in the banking sector.
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By Iain Withers and Lawrence White LONDON (Reuters) -Britain’s largest high street bank Lloyds posted a jump in annual profits on Thursday but was dented by further costs for past misdeeds, as the lender laid out a fresh strategy under new CEO Charlie Nunn. Lloyds reported a pretax profit of 6.9 billion pounds ($9.31 billion), […]

By Iain Withers and Lawrence White

LONDON (Reuters) -Britain’s largest high street bank Lloyds posted a jump in annual profits on Thursday but was dented by further costs for past misdeeds, as the lender laid out a fresh strategy under new CEO Charlie Nunn.

Lloyds reported a pretax profit of 6.9 billion pounds ($9.31 billion), below the 7.2 billion average analyst forecast compiled by the bank.

Lloyds made a 1.2 billion pound profit a year earlier.

The bank said it would buy back 2 billion pounds of its own shares and pay a final dividend of 1.33 pence per share.

The profit miss was largely due to huge remediation charges of 1.3 billion pounds, including an additional 600 million for payouts and costs related to historic fraud at its HBOS Reading branch.

Lloyds’ higher profit comes after similarly improved results from Barclays, HSBC and NatWest, as Britain’s economic rebound and higher central bank interest rates lift lenders’ finances.

Thanks to the better outlook, Lloyds increased its key profitability goals, saying it now expects to make a return on tangible equity of more than 10% by 2024 and 12% by 2026.

Lloyds’ results were boosted by the release of 1.2 billion pounds of reserves set aside to deal with pandemic loan defaults that did not materialise.

Nunn took over at Lloyds in August to replace Antonio Horta-Osorio, who left for a short-lived, scandal-tainted stint as chairman of Credit Suisse.

He said the bank’s strategy would involve a number of efforts to broaden its sources of income including: expansion in consumer products such as motor finance and home insurance; a new mass affluent wealth management offering; and efforts to digitise its small business banking platform.

Nunn said the bank would also try to boost income from its bigger corporate clients by building its cash management and debt finance business, reversing the trend of recent years where Britain’s retail banks have pared back in corporate finance.

The sprawling group – which also includes banking brands Halifax and Bank of Scotland – has tried to ramp up fee income over recent years through insurance and pensions arm Scottish Widows and wealth joint venture Schroders Personal Wealth.

($1 = 0.7411 pounds)

(Reporting by Iain Withers and Lawrence White; editing by John O’Donnell and Jason Neely)

Frequently Asked Questions

What is a pretax profit?
Pretax profit refers to a company's earnings before tax expenses are deducted. It provides an indication of the company's profitability before tax obligations.
What are remediation charges?
Remediation charges are costs incurred by a company to rectify past mistakes or misdeeds, often related to legal or compliance issues.
What is a share buyback?
A share buyback is when a company purchases its own shares from the marketplace, reducing the number of outstanding shares and often increasing the share value.
What is return on tangible equity?
Return on tangible equity is a financial metric that measures a company's profitability relative to its tangible equity, indicating how effectively it generates profits from its equity base.
What is a dividend?
A dividend is a portion of a company's earnings distributed to its shareholders, typically in cash or additional shares, as a reward for their investment.

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