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Dell shares slump as heavy AI investments expected to dent margin

Published by Jessica Weisman-Pitts

Posted on May 31, 2024

2 min read

· Last updated: January 30, 2026

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Dell Technologies logo displayed at a tech conference showcasing AI investments - Global Banking & Finance Review
The image features the Dell Technologies logo at a technology conference, highlighting the company's heavy investments in AI. This relates to the article discussing the impact of these investments on Dell's margins and stock performance.
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Dell shares slump as heavy AI investments expected to dent margin (Reuters) -Dell Technologies shares tumbled about 18% on Friday, as the PC and server maker expects sizeable AI investments to dent its quarterly profit. Dell is on track to lose more than $21 billion in market value, if losses hold. The stock has risen […]

Dell shares slump as heavy AI investments expected to dent margin

(Reuters) -Dell Technologies shares tumbled about 18% on Friday, as the PC and server maker expects sizeable AI investments to dent its quarterly profit.

Dell is on track to lose more than $21 billion in market value, if losses hold. The stock has risen more than 80% so far this year.

Companies, including Dell, have been investing heavily in pricey hardware to build-out advanced servers with the ability to process complex artificial intelligence tasks as more businesses rush to adopt the technology.

High costs linked with in-demand AI servers are also expected to hurt the company’s annual margin.

The Round Rock, Texas-based company expects adjusted gross margin rate to decline about 150 basis points in fiscal 2025. It forecast adjusted profit per share of $1.65, plus or minus 10 cents, for the second quarter, versus LSEG estimates of $1.84 at the time Dell reported results on Thursday.

“AI-server sales continue to contribute only a small percentage to the firm’s top line and are margin-dilutive,” Morningstar analysts wrote in a note.

While shipments of the company’s AI-optimized servers more than doubled to $1.7 billion in the first quarter, they represented less than 7% of the total revenue.

“The market is reining in unrealistic expectations for Dell’s ability to benefit from AI spending,” Morningstar analysts said.

Revenue from the company’s mainstay client solutions group, which includes its personal computer business, was flat, with the consumer sub-segment down 15%.

Dell has turned to pricing its models competitively in the consumer PC segment as the PC market emerges from a years-long slump.

“PC business has been in a downcycle for two years and it’s beginning to stabilize and look for growth,” said Chief Operating Officer Jeffrey Clarke on a post-earnings call on Thursday.

“The strong promotions that we saw through the holiday season continued into Q1.”

(Reporting by Arsheeya Bajwa in Bengaluru; Editing by Shilpi Majumdar)

Frequently Asked Questions

What is artificial intelligence?
Artificial intelligence (AI) refers to the simulation of human intelligence processes by machines, especially computer systems, enabling them to perform tasks that typically require human intelligence.
What is market value?
Market value is the total worth of a company's outstanding shares in the stock market, calculated by multiplying the share price by the total number of shares.
What are AI servers?
AI servers are specialized computing systems designed to handle complex artificial intelligence tasks, often requiring advanced hardware to process large datasets efficiently.

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