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EU targets Meta with possible interim measures over WhatsApp AI rival ban

Published by Global Banking & Finance Review

Posted on April 15, 2026

2 min read

· Last updated: April 16, 2026

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EU targets Meta with possible interim measures over WhatsApp AI rival ban
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BRUSSELS, April 15 (Reuters) - The European Commission said on Wednesday it intended to impose interim measures on Meta Platforms after the U.S. tech giant moved to reinstate artificial intelligence

EU warns Meta WhatsApp AI fee breaches antitrust rules, orders rollback

By Gianluca Lo Nostro

European Commission Targets Meta's WhatsApp AI Access Policy

Commission's Order and Concerns

BRUSSELS, April 15 (Reuters) - The European Commission said on Wednesday it intended to order Meta Platforms to reinstate rival artificial intelligence assistants on its WhatsApp messaging service after the U.S. tech giant imposed an access fee.

"The Commission notified Meta that the revised policy seems to have the same effect of excluding third-party AI assistants from WhatsApp and thus appears at first sight to be in breach of EU competition rules," the EU's executive arm said.

Interim Measures and Investigation

Interim measures, which the Commission imposes when it has concerns of damage to competition, would remain in place until the end of the investigation, it said.

Rollback Deadline and Statement

"To prevent serious and irreparable harm to competition, the Commission intends to order Meta to reinstate access for third-party AI assistants under the same conditions as before 15 October 2025," it added in a statement.

Meta's Response to Commission's Demands

Meta previously informed the Commission in March that it would allow rival AI assistants on WhatsApp for one year, contingent on a fee, after initially planning to ban third-party AI chatbots from WhatsApp Business.

Meta's Statement on Regulatory Actions

"The European Commission is proposing to use its regulatory powers to enable some of the largest companies in the world to use the paid-for WhatsApp Business product for free," a Meta spokesperson said in an emailed statement.

"This means that a small bakery in France paying to use the service to take croissant orders will be picking up the tab for OpenAI. Small European businesses shouldn't foot OpenAI's bill," the spokesperson added.

Expansion of Investigation

The Commission also said that its investigation had been expanded to Italy, where the Italian competition watchdog had opened its own probe last year.

(Reporting by Gianluca Lo Nostro; Editing by Inti Landauro and Alexander Smith)

Key Takeaways

  • EU competition authority views WhatsApp as a dominant gateway for AI assistants and preliminarily deems Meta’s revised policy potentially abusive under Article 102 TFEU (cna.org.cy).
  • Meta’s October 15, 2025 policy update, enforced from January 15, 2026, restricts WhatsApp Business API to Meta’s own AI assistant, barring general‑purpose rivals like ChatGPT (techradar.com).
  • Italy’s competition authority already imposed interim measures in December 2025; now the European Commission is considering similar swift action across the EEA to prevent irreparable harm to competition (en.agcm.it)

References

Frequently Asked Questions

Why is the EU considering interim measures against Meta?
The EU is considering interim measures because Meta's policy may exclude third-party AI assistants from WhatsApp, potentially violating EU competition rules.
What changes did Meta announce regarding WhatsApp and AI rivals?
Meta said it would allow rival artificial intelligence assistants on WhatsApp for a year, but only if they paid a fee.
What does the European Commission suspect about Meta's revised policy?
The Commission believes Meta's revised policy still effectively excludes third-party AI assistants from WhatsApp.
When did Meta communicate its new policy to the European Commission?
Meta informed the European Commission of its new policy regarding AI rivals and WhatsApp in March.
Who reported on this development between Meta and the European Commission?
The report was written by Gianluca Lo Nostro and edited by Inti Landauro.

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