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France demands Twitter ensure it can preserve ‘safe environment’

Published by Uma Rajagopal

Posted on November 22, 2022

2 min read

· Last updated: February 3, 2026

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The image shows Twitter's corporate headquarters in San Francisco, reflecting the regulatory scrutiny following Elon Musk's takeover. French regulator Arcom raises alarms about Twitter's capacity to ensure a safe environment for users amidst significant staff reductions.
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PARIS (Reuters) – French regulator Arcom said on Monday it had sent a letter to Twitter asking it to ensure by Nov. 24 that it can meet its legal obligation to guarantee transparent information despite a series of drastic job cuts. Arcom, the regulatory authority for audiovisual and digital communication, said that following Twitter’s takeover […]

PARIS (Reuters) – French regulator Arcom said on Monday it had sent a letter to Twitter asking it to ensure by Nov. 24 that it can meet its legal obligation to guarantee transparent information despite a series of drastic job cuts.

Arcom, the regulatory authority for audiovisual and digital communication, said that following Twitter’s takeover by Elon Musk, Twitter had announced its decision to drastically reduce its workforce by firing half of its employees and terminating the contracts of several thousand contract workers.

“Arcom would like to express its deep concern about the direct consequences of such decisions on Twitter’s ability to maintain a safe environment for its users,” Arcom president Roch-Olivier Maistre said in a letter to Twitter, published by Arcom.

The regulator said that Twitter is one of the widely used online platforms in France, which raises systemic issues regarding democratic debate and public safety.

“In this respect, Twitter is subject in particular to obligations, which Arcom is responsible for ensuring are properly applied,” the regulator said.

It added that Twitter must fight against the manipulation of information within the framework of a 2018 law which imposes on it a duty of cooperation towards Arcom.

Arcom said it had asked Twitter in writing to confirm that it is able to face its legal obligations, in particular to ensure the effective moderation of illegal or harmful content and practices while guaranteeing respect for users’ rights, including their freedom of expression.

It said it wanted Twitter to respond by Nov. 24 at the latest.

(Reporting by Mathieu Rosemain and Geert De Clercq; Editing by Chris Reese, William Maclean)

Frequently Asked Questions

What is content moderation?
Content moderation is the process of monitoring and managing user-generated content on online platforms to ensure it adheres to community guidelines and legal requirements.
What is a safe environment in social media?
A safe environment in social media refers to a space where users can interact without fear of harassment, misinformation, or harmful content, supported by effective moderation and community guidelines.
What is transparency in information?
Transparency in information refers to the clear and open communication of data and policies by organizations, allowing users to understand how their data is used and the decisions made by the platform.

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