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IBM misses second-quarter revenue estimates as tech spending cools

Published by Uma Rajagopal

Posted on July 20, 2023

2 min read

· Last updated: February 1, 2026

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IBM logo displayed prominently, symbolizing the company's financial challenges - Global Banking & Finance Review
The IBM logo is featured, representing the company's recent Q2 2023 revenue miss amidst cooling tech spending. This image illustrates the challenges facing IBM and the broader tech industry as businesses tighten budgets.
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IBM misses second-quarter revenue estimates as tech spending cools By Chavi Mehta (Reuters) – Enterprise software provider IBM’s second-quarter revenue fell short of Wall Street expectations on Wednesday, bogged down by a decline in sales of its mainframe computers as businesses cut tech spending. IT companies have warned of more pain as businesses striving to […]

IBM misses second-quarter revenue estimates as tech spending cools

By Chavi Mehta

(Reuters) – Enterprise software provider IBM’s second-quarter revenue fell short of Wall Street expectations on Wednesday, bogged down by a decline in sales of its mainframe computers as businesses cut tech spending.

IT companies have warned of more pain as businesses striving to cut costs in the face of rising inflation snip tech budgets, hurting the industry that saw rapid growth during the COVID-19 pandemic when businesses rushed to adopt hybrid work.

IT majors such as Accenture and India’s Tata Consultancy Services have also flagged demand weakness, with the former missing market estimates for quarterly revenue last month after its North America revenue grew at its slowest rate in about three years.

Revenue growth in the U.S. and Western Europe was “muted” as the company wrapped up the cycle for its mainframe computers it launched last year, Chief Financial Officer James Kavanaugh said in an interview.

IBM reported the top line of its business that houses the mainframe computers shrank by 14.6%.

Growth in RedHat software and consulting segment slowed likely due to a tougher IT spending environment, said Wedbush Securities analyst Moshe Katri.

Total revenue for the quarter ended June 30 fell 0.4% to $15.48 billion compared with analysts’ average estimate of $15.58 billion, according to Refinitiv data.

IBM has joined tech firms in boosting its artificial intelligence offerings, launching a platform, watsonx, in May to help companies integrate generative AI into their products and services after chatbot ChatGPT’s stellar success.

Analysts expect watsonx to aid the software business, which grew 7.2% to $6.6 billion during the reported quarter, thanks to enterprise digitization projects.

Excluding items, the company earned $2.18 per share, beating estimates of $2.01 per share.

(Reporting by Chavi Mehta in Bengaluru; Editing by Vinay Dwivedi)

Frequently Asked Questions

What is revenue?
Revenue is the total income generated by a company from its business activities, such as sales of goods or services, before any expenses are deducted.
What is inflation?
Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is typically measured annually.
What is artificial intelligence?
Artificial intelligence (AI) refers to the simulation of human intelligence in machines programmed to think and learn. It includes technologies like machine learning and natural language processing.
What are mainframe computers?
Mainframe computers are powerful machines used primarily by large organizations for bulk data processing, critical applications, and transaction processing.
What is consulting?
Consulting is a professional service where experts provide advice and strategies to organizations to improve their performance, efficiency, and operations.

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