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IBM revenue misses on weakness in legacy infrastructure unit

Published by maria gbaf

Posted on October 21, 2021

2 min read

· Last updated: January 29, 2026

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IBM's Revenue Falls Short Amid Legacy Unit Challenges

By Chavi Mehta

(Reuters) -IBM on Wednesday missed market estimates for quarterly revenue as its managed infrastructure business suffered from a decline in orders ahead of a spinoff next month, sending its shares down 4% in extended trading.

The lower-margin, legacy unit provides technical support to IBM’s clients and has shrunk in recent years as companies moved to the cloud, becoming a drag on Big Blue’s earnings.

“As we issued the effective date for the spin-off of our managed infrastructure business, our clients paused all new project activities at the end of September and that impacted us here,” Chief Financial Officer James Kavanaugh said in an interview.

Revenue at the global technology services unit, which houses the business set to be called Kyndryl after the spinoff, fell 4.8% to $6.15 billion in the third quarter ended Sept. 30.

Kavanaugh also said demand dropped at the systems business, home to IBM’s mainframe computers, as the end of the product cycle neared, driving a 12% fall in the unit’s revenue.

The slowdown in the legacy business has prompted 110-year-old IBM to shift focus to hybrid-cloud, an area where it sees a $1 trillion market opportunity, to boost growth and better compete with Amazon.com Inc and Microsoft Corp.

Revenue at the cloud and cognitive software unit was up 2.5% at $5.69 billion but missed analysts’ estimates of $5.77 billion, according to Refinitiv data.

The weakness at IBM’s “supposedly high-growth areas is more problematic” than the revenue miss, said Wedbush analyst Moshe Katri.

Total revenue rose slightly to $17.62 billion, missing expectations of $17.77 billion.

But IBM’s revenue adjusted for the Kyndryl spinoff was 2.5% higher, helped in part by firmer demand for its consulting services from enterprises digitizing their operations during the COVID-19 pandemic.

IBM earned $2.52 per share on an adjusted basis, compared with estimates of $2.50.

(Reporting by Chavi Mehta and Tiyashi Datta in Bengaluru; Editing by Aditya Soni)

Key Takeaways

  • IBM's revenue missed market estimates due to legacy unit struggles.
  • The managed infrastructure business saw a decline ahead of its spinoff.
  • IBM's cloud and cognitive software unit revenue rose but missed expectations.
  • IBM is shifting focus to hybrid-cloud to capture a $1 trillion market.
  • IBM's total revenue slightly increased but still missed expectations.

Frequently Asked Questions

What is the main topic?
The main topic is IBM's revenue miss due to weakness in its legacy infrastructure unit and the impact of the upcoming Kyndryl spinoff.
Why did IBM's revenue miss estimates?
IBM's revenue missed estimates due to a decline in its managed infrastructure business and challenges in its systems business.
What is IBM's future focus?
IBM is focusing on the hybrid-cloud market, which it sees as a $1 trillion opportunity, to drive future growth.

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