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Insurance watchdog calls for pan-EU policy protection

Published by Jessica Weisman-Pitts

Posted on June 21, 2022

2 min read

· Last updated: February 6, 2026

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European Union flags outside the EU Commission, symbolizing insurance policy discussions - Global Banking & Finance Review
The image features European Union flags fluttering outside the EU Commission headquarters in Brussels. It symbolizes the ongoing discussions on harmonized insurance protection schemes across the EU, as highlighted in the article about EIOPA's call for better consumer protections.
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By Huw Jones LONDON (Reuters) -Harmonised insurance protection schemes of last resort are needed across the European Union as consumers increasingly buy policies from outside their country, the bloc’s insurance regulator said on Tuesday. Petra Hielkema, chair of the European Insurance and Occupational Pensions Authority (EIOPA), said cross-border premiums have been steadily increasing over the […]

By Huw Jones

LONDON (Reuters) -Harmonised insurance protection schemes of last resort are needed across the European Union as consumers increasingly buy policies from outside their country, the bloc’s insurance regulator said on Tuesday.

Petra Hielkema, chair of the European Insurance and Occupational Pensions Authority (EIOPA), said cross-border premiums have been steadily increasing over the past five years compared with domestic premiums.

It also means that consumers are buying policies without knowing who is ultimately responsible if things go wrong, she said.

“Unfortunately we are seeing more cases, with policyholders in one member state receiving less protection and in case of failure less compensation than policyholders in another member state,” Hielkema told EIOPA’s annual conference.

“That, in my opinion, is unacceptable. It is therefore that EIOPA stresses that minimum harmonisation of insurance guarantee schemes is very much needed.”

Insurers are regulated by their home supervisor, with EIOPA and watchdogs in EU states where products are sold by insurers from elsewhere in the bloc having little say over them.

The EU is currently amending its insurance rules and Hielkema said she was in discussion with the European Parliament on possible new powers, such as issuing a product warning, making binding recommendations to a national regulator, and stopping new sales of poor value products.

“When we talk to EU institutions, they listen, they see the need to support us on this,” she told reporters.

The EU has set up a single banking supervisor, the European Central Bank, to directly regulate big banks in the euro zone.

Nevertheless, efforts by euro zone finance ministers to go further and create a common bank deposit guarantee system failed again last week as some states fear they will end up helping weaker banks in other countries.

Hielkema said there was no appetite for a single insurance supervisor like the ECB , but there was a need to better harmonise insurance policy protection and police poor value products more effectively.

“The problem will not go away,” she said.

(Reporting by Huw Jones; editing by Jason Neely and Alex Richardson )

Frequently Asked Questions

What is EIOPA?
The European Insurance and Occupational Pensions Authority (EIOPA) is a regulatory body that oversees the insurance and pension sectors in the European Union, ensuring consumer protection and financial stability.
What are insurance guarantee schemes?
Insurance guarantee schemes are safety nets designed to protect policyholders by ensuring compensation in the event of an insurer's insolvency, providing a level of security for consumers.
What is cross-border insurance?
Cross-border insurance refers to insurance policies purchased by consumers from insurers based in different countries, which can lead to varying levels of protection and regulation.
What is minimum harmonisation in insurance?
Minimum harmonisation in insurance refers to the establishment of baseline standards across EU member states to ensure a consistent level of consumer protection and regulatory oversight.
What is a single insurance supervisor?
A single insurance supervisor would be a centralized regulatory authority overseeing insurance operations across multiple jurisdictions, aimed at enhancing regulatory consistency and consumer protection.

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