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Just Eat Takeaway’s Q1 orders ‘disappoint’, shares fall

Published by Uma Rajagopal

Posted on April 17, 2024

2 min read

· Last updated: January 30, 2026

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Graph depicting Just Eat Takeaway's disappointing Q1 orders and share decline - Global Banking & Finance Review
This image illustrates Just Eat Takeaway's disappointing Q1 order figures, leading to a 5% drop in shares, highlighting the challenges faced in the current financial landscape.
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Just Eat Takeaway’s Q1 orders ‘disappoint’, shares fall (Reuters) -Just Eat Takeaway reported first-quarter orders below expectations on Wednesday, sending its shares 5% lower. Favoured by investors during the pandemic, shares in delivery firms have moved off those highs in the past two years amid a rampant churn rate. However, they have recouped some losses […]

Just Eat Takeaway’s Q1 orders ‘disappoint’, shares fall

(Reuters) -Just Eat Takeaway reported first-quarter orders below expectations on Wednesday, sending its shares 5% lower.

Favoured by investors during the pandemic, shares in delivery firms have moved off those highs in the past two years amid a rampant churn rate.

However, they have recouped some losses this year thanks to a rapid margin recovery on efficiency gains and cost savings, as well as greater frequency of orders, helped by their broader offerings that include groceries and retail.

Just Eat reported its total orders of 214.2 million in the first-quarter were lower than the company-provided consensus of 217.1 million, as quoted by Deutsche Bank and the 220.2 million expected by the brokerage.

“Just Eat Takeaway continues to disappoint on orders, which becomes the name of the game in a disinflationary period,” Bryan Garnier, analyst at Clement Genelot, said in an e-mailed comment.

It posted a gross transaction value (GTV) of 6.55 billion euros ($6.95 billion) for the first three months of 2024, matching analysts’ average estimate in a company-provided consensus, according to Deutsche Bank.

Its GTV grew by 11% in key UK and Ireland markets and by 5% in Northern Europe, another major one for the company, offsetting an 11% drop in North America and a 15% decrease in Southern Europe and Australia, the company said.

“Half of the group’s business remains down in the double digits and affects the group’s growth/cash generation profile,” Genelot added.

Just Eat said its constant currency GTV growth excluding North America of 3% in the quarter was within the 2024 guidance range of 2% to 6% increase.

The group said it was still exploring a partial or full sale of its struggling U.S. unit Grubhub.

On Monday, it announced its exit from New Zealand.

The group confirmed its financial outlook announced in late February.

($1 = 0.9425 euros)

(Reporting by Michal Aleksandrowicz in Gdansk; Editing by Jamie Freed , Savio D’Souza and David Evans)

Frequently Asked Questions

What is gross transaction value?
Gross transaction value (GTV) refers to the total value of transactions processed by a company over a specific period, often used to measure the company's performance.
What are investors?
Investors are individuals or entities that allocate capital with the expectation of generating a financial return. They can invest in stocks, bonds, real estate, or other assets.
What is market capitalisation?
Market capitalisation is the total market value of a company's outstanding shares, calculated by multiplying the share price by the total number of shares. It indicates the company's size.
What is a delivery service?
A delivery service is a business that transports goods from one location to another, often involving food, groceries, or retail products, providing convenience to consumers.
What is order frequency?
Order frequency refers to how often customers place orders within a specific timeframe, indicating customer engagement and business performance.

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