Dec 23 (Reuters) - British pet care provider Pets at Home said on Tuesday it had appointed James Bailey as its chief executive officer, effective March 30, 2026. Bailey most recently served as
Pets at Home Names New CEO to Drive Retail Turnaround
Dec 23 (Reuters) - Pets at Home on Tuesday named former Sainsbury's and Waitrose executive James Bailey as its next CEO, to lead the turnaround of the pet-care provider's retail business.
Bailey was most recently managing director at Waitrose for more than five years, and helped re-launch Waitrose.com after the supermarket chain ended its online grocery partnership with Ocado.
Prior to that, he held senior roles at Sainsbury's for more than two decades.
Bailey's appointment to Pets at Home, effective March 30, 2026, comes after former CEO Lyssa McGowan abruptly left in September following two profit warnings in as many months.
In response, the company, which also offers grooming and veterinary services, last month presented a plan to address shortcomings in its pet food and accessories business by improving product ranges and cutting costs.
"The board believes James' experience aligns well with the group's ambitions for the coming years," Chair Ian Burke said in a statement.
"His strong retail leadership skills will support the ongoing focus on improving Pets at Home's retail business, with significant operational and commercial experience leading both stores and online operations."
(Reporting by Nithyashree R B in Bengaluru; Editing by Rashmi Aich and Tomasz Janowski)
