Finance

Poland's PKO BP fined over loan terms, consumer watchdog says

Published by Global Banking & Finance Review

Posted on January 26, 2026

2 min read

· Last updated: January 26, 2026

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Poland's PKO BP fined over loan terms, consumer watchdog says
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GDANSK, Poland, Jan 26 (Reuters) - Poland's largest lender PKO BP has been fined more than 79 million zlotys ($22 million) for using prohibited clauses in consumer loan agreements, competition and

PKO BP Faces $22 Million Fine for Unclear Loan Terms in Poland

PKO BP's Regulatory Challenges

GDANSK, Poland, Jan 26 (Reuters) - Poland's largest lender PKO BP has been fined more than 79 million zlotys ($22 million) for using prohibited clauses in consumer loan agreements, competition and consumer protection office UOKiK said on Monday.

Details of the Fine

The clauses allowed the bank to unilaterally change the interest rate on renewable credit limits without providing clear, precise and verifiable conditions for the change, UOKiK said in a statement.

Specifically, the agreements did not state the criteria the bank would consider when changing the rate, giving it scope for arbitrary decisions, the regulator added.

"Clauses concerning changes in interest rates should be formulated in such a way that the consumer knows when and how the costs of the credit may change," UOKiK President Tomasz Chróstny said in the statement.

Regulatory Response

The regulator said the prohibited clauses had been in use since December 2018.

Next Steps for PKO BP

UOKiK has ordered PKO to inform all affected customers about the decision and publish a statement on its website and social media channels. The bank can appeal the ruling.

PKO BP did not immediately respond to a Reuters request for comment.

($1 = 3.5515 zlotys)

(Reporting by Alicja Surdy, editing by Milla Nissi-Prussak)

Key Takeaways

  • PKO BP fined $22 million for unclear loan terms.
  • UOKiK identified prohibited clauses in agreements.
  • Clauses allowed unilateral interest rate changes.
  • PKO BP must inform affected customers.
  • The bank can appeal the ruling.

Frequently Asked Questions

What is a consumer loan?
A consumer loan is a type of loan issued to individuals for personal use, typically for purchasing goods or services, and is usually repaid in installments.
What is a regulatory fine?
A regulatory fine is a monetary penalty imposed by a regulatory authority on an organization for violating laws or regulations.
What are interest rates?
Interest rates represent the cost of borrowing money or the return on savings, expressed as a percentage of the principal amount.

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