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Royal Mail says UK business losing one million pounds a day amid union clash

Published by Wanda Rich

Posted on July 20, 2022

2 min read

· Last updated: February 5, 2026

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Delivery vehicle navigating city streets amid Royal Mail's financial struggles - Global Banking & Finance Review
A Royal Mail delivery vehicle is seen on a London street, highlighting the firm's current challenges as it faces a loss of one million pounds daily due to inflation and potential strikes by postal workers.
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By Eva Mathews and Yadarisa Shabong (Reuters) – Royal Mail is losing one million pounds a day, the British post and parcel delivery firm said on Wednesday, as it struggles to cut costs as inflation-hit consumers cut back on online shopping and postal workers threaten to strike. While the pandemic led to an unexpected boom […]

By Eva Mathews and Yadarisa Shabong

(Reuters) – Royal Mail is losing one million pounds a day, the British post and parcel delivery firm said on Wednesday, as it struggles to cut costs as inflation-hit consumers cut back on online shopping and postal workers threaten to strike.

While the pandemic led to an unexpected boom in parcel delivery that bolstered profit and helped the company pay out around 400 million pounds to shareholders, it was already facing a sliding UK letters business and stiff union opposition to transformation plans.

The centuries-old firm renamed its holding company International Distributions Services and said it would consider splitting its UK business and overseas business GLS into two separate firms if no “significant operational change” is achieved.

Analysts said the potential split has been the “elephant in the room” and could be a tactic aimed at inching forward with the union, while GLS could struggle to go it alone.

“The pandemic boom in parcel volumes bolstered by the delivery of (Covid) test kits and parcels is over,” Royal Mail Chairman Keith Williams said.

Royal Mail’s UK business lost 92 million pounds ($110 million) in its first quarter to end-June on revenue that fell 11.5%. It expects to break-even for the year, excluding any strike impact.

Royal Mail’s largest labour union, CWU, said on Tuesday that more than 115,000 postal workers had voted to strike over pay as Britain faces its worst cost-of-living crisis in decades.

Company executives said they were “absolutely ready” to discuss the issue.

Shares in Royal Mail, which was privatised in 2013, fell about 2% to 279 pence by 1115 GMT, and were down around 45% so far this year.

Operating profit at Amsterdam-based GLS was 94 million pounds in the quarter, and revenue rose 7.8%.

“A small fish in a big sea, GLS could find it difficult to compete with deeper-pocketed competitors in the international logistics business.” Laura Hoy, an analyst at Hargreaves Lansdown, said.

($1 = 0.8329 pounds)

(Reporting by Eva Mathews and Yadarisa Shabong in Bengaluru; editing by Uttaresh.V, Elaine Hardcastle, Kirsten Donovan)

Frequently Asked Questions

What is inflation?
Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is typically measured annually and can impact consumer spending and business investment.
What is a business investment?
Business investment refers to the purchase of goods and services by businesses to enhance their operations, such as acquiring new equipment, expanding facilities, or investing in technology to improve productivity.
What is a strike?
A strike is a work stoppage initiated by employees to express grievances or demand changes from their employer, often related to pay, working conditions, or other labor issues.
What is a holding company?
A holding company is a parent corporation that owns enough voting stock in another company to control its policies and management. It does not produce goods or services itself but holds shares in other companies.

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