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Spotify back up after outage hits over 40,000 users

Published by Uma Rajagopal

Posted on September 30, 2024

1 min read

· Last updated: January 29, 2026

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Spotify logo displayed on a smartphone during a service outage impacting users - Global Banking & Finance Review
This image depicts the Spotify logo on a smartphone, illustrating the recent service outage that affected over 40,000 users in the U.S. The article discusses Spotify's recovery and user experiences during the disruption.
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(Reuters) -Audio streaming platform Spotify was back up after an approximate three-hour-long outage on Sunday, which at its peak impacted more than 40,000 users in the United States, according to Downdetector.com. Downdetector, which tracks outages through a range of sources including user reports, reported less than 600 users were still having issues in the […]

(Reuters) -Audio streaming platform Spotify was back up after an approximate three-hour-long outage on Sunday, which at its peak impacted more than 40,000 users in the United States , according to Downdetector.com.

Downdetector, which tracks outages through a range of sources including user reports , reported less than 600 users were still having issues in the U.S as of 3 p.m. ET (1900 GMT).

Everything’s looking much better now!” Spotify said in a post on social media platform X.

Spotify did not immediately respond to a Reuters’ request for comment seeking the reason behind the outage.

Users were not able to stream anything besides recently played songs, their playlists did not load and music randomly stopped playing for some, according to user comments on their community page .

In the second quarter , the number of paying Spotify subscribers rose to 246 million.

(Reporting by Urvi Dugar,Harshita Meenaktshi and Kanjyik Ghosh; Editing by Nick Zieminski and Marguerita Choy)

Frequently Asked Questions

What is an outage?
An outage refers to a period when a service, such as an online platform or application, is unavailable or not functioning properly, often due to technical issues or maintenance.
What is a streaming platform?
A streaming platform is a service that allows users to access and play audio or video content over the internet in real-time, without needing to download the files.
What is a subscriber?
A subscriber is an individual who pays for access to a service, such as a streaming platform, often receiving exclusive content or features in return.

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