customers

Image for Logitech chief still confident despite quarterly downturn
Top Stories

Logitech chief still confident despite quarterly downturn

By John Revill (Reuters) – Logitech International chief Bracken Darrell remains confident about the...

26th July, 2022

Image for How conversational AI is giving financial service organisations the edge in customer relations
Technology

How conversational AI is giving financial service organisations the edge in customer relations

By Vijai Shankar, VP of Product & Growth Marketing at Uniphore Even pre-pandemic, the financial serv...

26th July, 2022

Image for Done with the Disconnect: The Benefits of Digital Customer Service
Technology

Done with the Disconnect: The Benefits of Digital Customer Service

By Rick DeLisi, Lead Research Analyst of Glia Contacting customer service–especially on the phone–ca...

26th July, 2022

Image for Banks must find their voice for young people amidst the current crisis
Banking

Banks must find their voice for young people amidst the current crisis

By Alex Young, MD, We Are Futures As the cost of living crisis continues, the headlines are rightly...

25th July, 2022

Image for Vodafone sees progress in resolving Germany issues
Top Stories

Vodafone sees progress in resolving Germany issues

By Paul Sandle LONDON (Reuters) -Vodafone is making progress towards resolving issues in its biggest...

25th July, 2022

Image for How to use AI to Better Serve Millennials in the Banking Industry
Banking

How to use AI to Better Serve Millennials in the Banking Industry

Gen Y’s Embrace of All Things Digital Is Forcing Banks to Accelerate Problem-Solving on Retention an...

22nd July, 2022

Image for Income diversification is not just the future: it is now
Finance

Income diversification is not just the future: it is now

By Ali Hamriti, Co-Founder and CEO at Rollee As the “self-employed status” is booming, younger gener...

22nd July, 2022

Image for Microsoft Teams back up for most users after global outage
Top Stories

Microsoft Teams back up for most users after global outage

By Akriti Sharma (Reuters) -Microsoft Corp’s MS Teams was back up for most users, the company said o...

21st July, 2022

Image for Airbus CEO says Farnborough brings more comfort on engines
Top Stories

Airbus CEO says Farnborough brings more comfort on engines

By Tim Hepher (Reuters) -The head of the world’s largest planemaker, Europe’s Airbus, said on Wednes...

20th July, 2022

Image for Uniper rescue plan takes shape, with price rises possible
Top Stories

Uniper rescue plan takes shape, with price rises possible

By Christoph Steitz and Andreas Rinke FRANKFURT (Reuters) -The German government plans to take a 30%...

20th July, 2022

Image for False positives: What impact do they really have?
Banking

False positives: What impact do they really have?

By Daniel Holmes, Fraud Prevention SME at Feedzai False positives are an inconvenience for both bank...

20th July, 2022

Image for Factory shutdown to hit Barry Callebaut after 9-month sales rise
Top Stories

Factory shutdown to hit Barry Callebaut after 9-month sales rise

By Silke Koltrowitz ZURICH (Reuters) -Barry Callebaut expects a “notable financial impact” in its fo...

20th July, 2022