Finance
Financial services and the next stage in customer experience
By Jeff Woodland, Director of Verticals at Five9 The financial services industry has always been beh...
1st September, 2021
customers
Banking
The three pillars of digital banking transformation in 2021
By Jason Tooley, Vice President EMEA, Dynatrace The drive for banking transformation is stronger t...
1st September, 2021
Business
The post-covid customer experience journey
By Roy Jugessur, VP, EMEA, Acoustic The pandemic has heightened the demand for customer service exce...
1st September, 2021
Finance
Creating more effective collections journeys
By Tiffany Carpenter, UKI Head of Customer Intelligence Solutions at SAS As delinquencies rise in th...
1st September, 2021
Business
Gap set to shine as shoppers return to ’embrace summer’
By Praveen Paramasivam (Reuters) -Gap Inc on Thursday raised its full-year net sales forecast for th...
30th August, 2021
Business
Barclays buys $3.8 billion Gap credit card portfolio in the U.S
By Lawrence White LONDON (Reuters) -Barclays said on Friday its United States arm will buy a $3.8 bi...
30th August, 2021
Business
Apple strikes App Store deal with small developers as it waits for ‘Fortnite’ ruling
By Stephen Nellis (Reuters) -Apple Inc on Thursday agreed to loosen App Store restrictions on small...
27th August, 2021
Business
Gap set to shine as shoppers return to ’embrace summer’
By Praveen Paramasivam (Reuters) -Gap Inc on Thursday raised its full-year net sales forecast for th...
27th August, 2021
Banking
Banks can lead by example when it comes to customer centricity – they just may not realize it
By Nanda Kumar, CEO of SunTec The Covid pandemic created a whirlwind of changes for banks across the...
27th August, 2021
Trading
Growth, opportunity and remaining positive: how to trade through a pandemic
By Johnathan Bulmer, MD of Cleveland Containers When the first lockdown began, we had only just mov...
26th August, 2021
Business
Delegated Authentication Holds the Power to a Smoother SCA Experience
By Shagun Varshney, Signifyd Senior Product Manager, Payment Solutions Much has been made about how...
26th August, 2021
Research Reports
Online Clothing Rental Market Registering a Strong Growth by 2020-2030
Future Market Insights (FMI) in a new report has projected online clothing rental market t...
26th August, 2021