Finance

UK regulator closes loophole that allowed rogue companies to track phone users' location

Published by Global Banking & Finance Review

Posted on April 23, 2026

2 min read

· Last updated: April 24, 2026

Add as preferred source on Google
UK regulator closes loophole that allowed rogue companies to track phone users' location
Global Banking & Finance Awards 2026 — Call for Entries

By Raphael Satter April 23 (Reuters) - British authorities say they have closed a loophole that could allow rogue actors to secretly track mobile phone users through the international

UK Regulator Ofcom Bans Telecom Loophole Enabling Phone Location Tracking

By Raphael Satter

Ofcom Closes Loophole in Telecom System

April 23 (Reuters) - British authorities say they have closed a loophole that could allow rogue actors to secretly track mobile phone users through the international telecommunications system.

Ban on Leasing "Global Titles"

In a statement, the U.K. regulator Ofcom said it had banned the leasing of so-called "Global Titles," which are special phone numbers that can be used to transmit signaling messages across the global network.

Legitimate Uses and Criminal Exploitation

Such titles are typically used by telecom operators to help ensure the smooth operation of the network - for example by helping deliver messages to users who are "roaming" on other networks - but Ofcom said that criminals could use them "to intercept and divert calls and messages, and get their hands on information held by mobile networks."

Location Tracking Risks

In some cases, the regulator said the titles "can be exploited by criminals and other harmful actors to track the physical location of individuals anywhere in the world."

Growing Concerns Over Telecom Vulnerabilities

Cybersecurity professionals are increasingly focused on the vulnerabilities built into the world's telecommunications infrastructure, some of whose messaging protocols date back decades.

Citizen Lab Report Highlights Surveillance Abuse

Ofcom's statement came hours before the Canadian internet watchdog group Citizen Lab issued a report on Wednesday covering how suspected surveillance companies were abusing telecom infrastructure to surveil an unnamed "well-known company executive" and track mobile phone users around the world.

(Reporting by Raphael Satter; Editing by Aurora Ellis)

Key Takeaways

  • Ofcom’s ban on new Global Title leasing is effective immediately; existing leases must end by 22 April 2026, with limited transitional exceptions until 22 October 2026 (ofcom.org.uk).
  • Global Titles have been exploited to intercept SMS, calls, and geolocate individuals via vulnerabilities in signaling protocols like SS7 and Diameter (ofcom.org.uk).
  • The Citizen Lab’s report—released the same day—highlights real‑world abuse of signaling infrastructure by surveillance vendors to track mobile users worldwide (techcrunch.com).

References

Frequently Asked Questions

What loophole did UK regulator Ofcom close?
Ofcom closed a loophole allowing the leasing of Global Titles, which could be used by rogue actors to track mobile phone users through the telecom network.
How were Global Titles being misused?
Criminals exploited Global Titles to intercept calls and messages, obtain information from mobile networks, and track the physical location of individuals.
Why are telecom infrastructure vulnerabilities a concern?
Telecom infrastructure uses some protocols dating back decades, and these can be abused for surveillance and tracking by malicious actors.
What is the significance of Ofcom's action?
The ban increases network security by preventing unauthorized tracking and interception of information across the UK telecom system.
Who highlighted further abuse of telecom infrastructure after Ofcom's statement?
Citizen Lab published a report on suspected surveillance companies abusing telecom systems to track phone users globally.

Tags

Related Articles

More from Finance

Explore more articles in the Finance category