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UK’s December shopper numbers defy inflation and rail strikes hit

Published by Uma Rajagopal

Posted on January 5, 2023

2 min read

· Last updated: February 2, 2026

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Crowds of shoppers in London during the December sales amidst inflation and rail strikes - Global Banking & Finance Review
A bustling scene of shoppers in London participating in the Boxing Day sales. This image highlights the resilience of consumer footfall in December 2022, despite inflation and rail strikes impacting retail patterns across the UK.
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LONDON (Reuters) – Shopper numbers across Britain in December rose 5.8% from November and were up 9.9% compared to 2021 despite the impact of the cost-of-living crisis and national rail strikes, research company Springboard said on Thursday. It said the gap to pre-pandemic levels also narrowed, with December shopper numbers, or footfall, 10.9% below 2019 […]

LONDON (Reuters) – Shopper numbers across Britain in December rose 5.8% from November and were up 9.9% compared to 2021 despite the impact of the cost-of-living crisis and national rail strikes, research company Springboard said on Thursday.

It said the gap to pre-pandemic levels also narrowed, with December shopper numbers, or footfall, 10.9% below 2019 levels compared to a 11.4% gap in November.

Christmas updates published so far from discount supermarket Aldi UK and market researcher Kantar have shown non-discretionary spending held up in December, but Springboard warned 2023 could prove more challenging.

“It is indisputable that the strain on household budgets due to the cost-of-living crisis is likely to begin to tell in January, and that the first quarter of 2023 will be challenging for retail,” Diane Wehrle, the researcher’s marketing and insights director said.

Despite signs that British inflation may have peaked it is still running at double digits and consumers face tighter budgets this year with higher taxes and mortgage rates and scaled back government support on household energy bills.

Springboard noted that December shopper numbers in high streets were 12.7% higher than in 2021, when footfall was dented by the Omicron variant of COVID-19.

It said footfall was 10.3% higher in shopping centres and 3.6% higher in retail parks.

Springboard said that in response to the rail strikes, consumers shifted some of their trips away from high streets to shopping centres and retail parks that are more accessible by car.

It also noted that part of the attraction of physical retail for consumers will have been heightened by concerns around deliveries due to strikes by Royal Mail workers, which became more significant as the month progressed.

(Reporting by James Davey; Editing by Tomasz Janowski)

Frequently Asked Questions

What is inflation?
Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is typically measured by the Consumer Price Index (CPI).
What is consumer spending?
Consumer spending refers to the total amount of money spent by households on goods and services. It is a key driver of economic growth.
What is footfall?
Footfall refers to the number of customers visiting a retail location or shopping area. It is often used to measure the performance of retail businesses.
What is the UK economy?
The UK economy encompasses the economic activities and financial systems of the United Kingdom, including production, consumption, and trade.
What are retail trade challenges?
Retail trade challenges include factors like inflation, changing consumer preferences, economic downturns, and competition from online retailers.

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