Business

UK’s Ocado says partner Morrisons to end deliveries from Erith site

Published by Uma Rajagopal

Posted on November 28, 2024

2 min read

· Last updated: January 28, 2026

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Ocado and Morrisons partnership changes affecting UK grocery deliveries - Global Banking & Finance Review
This image highlights the evolving partnership between Ocado and Morrisons, focusing on the transition of grocery deliveries from the Erith site to Dordon. The shift signifies strategic adjustments in the UK online grocery market.
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LONDON (Reuters) -Supermarket group Morrisons will gradually end deliveries from Ocado’s automated warehouse in Erith, southeast England, and instead increasingly use the online grocer’s site in Dordon, central England, Ocado Group said on Thursday. Ocado said Morrisons, a partner since 2013, would also fulfil more online orders from its store network using Ocado technology. The […]

LONDON (Reuters) -Supermarket group Morrisons will gradually end deliveries from Ocado’s automated warehouse in Erith, southeast England, and instead increasingly use the online grocer’s site in Dordon, central England, Ocado Group said on Thursday.

Ocado said Morrisons, a partner since 2013, would also fulfil more online orders from its store network using Ocado technology.

The move means Ocado Retail – a joint venture between Ocado Group and Marks & Spencer – has the option to use additional capacity at Erith, Ocado said.

The joint venture, Britain’s fastest growing supermarket business, according to monthly industry data, is approaching full capacity in its current network.

“As Ocado Retail moves towards full utilisation of existing capacity, this decision enables a helpful option to provide it with further short-term growth, without an expectation for additional capex,” said Ocado Group CEO Tim Steiner.

Online’s share of Britain’s total grocery market was about 7% before the onset of the COVID pandemic in 2020. It peaked at about 15% during the crisis, and is currently just under 13%, according to industry data.

Ocado said the cash impact of the changes was expected to be broadly neutral across 2025 and 2026.

Morrisons, Britain’s fifth biggest grocer, has been owned by U.S. private equity firm Clayton, Dubilier & Rice since 2021.

(Reporting by James Davey. Editing by Catarina Demony and Mark Potter)

Frequently Asked Questions

What is an automated warehouse?
An automated warehouse uses technology and machinery to manage inventory and fulfill orders without manual labor, increasing efficiency and accuracy in the supply chain.
What is a joint venture?
A joint venture is a business arrangement where two or more parties agree to pool their resources for a specific project or business activity, sharing profits and risks.
What is online grocery shopping?
Online grocery shopping allows consumers to purchase food and household items via the internet, often providing home delivery or in-store pickup options.
What is capacity utilization?
Capacity utilization measures the extent to which an enterprise or a nation uses its installed productive capacity, indicating efficiency and potential output.

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