Finance

UK's Trustpilot names The Economist Group's Marcus Roy as CFO

Published by Global Banking & Finance Review

Posted on March 24, 2026

2 min read

· Last updated: April 1, 2026

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UK's Trustpilot names The Economist Group's Marcus Roy as CFO
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March 24 (Reuters) - Trustpilot has appointed The Economist Group CFO Marcus Roy as its new finance chief on Tuesday, as the online review platform contends with increased scrutiny following

Trustpilot Appoints Marcus Roy from The Economist Group as New CFO

Appointment of New CFO and Company Developments

March 24 (Reuters) - Trustpilot has appointed The Economist Group CFO Marcus Roy as its new finance chief on Tuesday, as the online review platform contends with increased scrutiny following accusations by a short-seller and a recent fine from an Italian regulator.

Key Details of Marcus Roy's Appointment

  • Board Membership and Succession

    Roy will join Trustpilot board on September 14 and replace Hanno Damm, who is stepping down after more than a decade with the online review platform.

  • Previous Experience at The Economist Group

    Roy has served as CFO of The Economist Group since 2021, where he led financial strategy through its transition to a digital-first, subscription-led model.

  • Earlier Roles in Finance

    Before that, he was group financial controller at Associated British Foods and spent 14 years in senior finance roles at Dixons Carphone and Carphone Warehouse.

Regulatory and Market Challenges Facing Trustpilot

  • Italian Regulator's Fine

    Details of the Fine

    Italy's competition regulator on Monday fined Trustpilot and its units 4 million euros ($4.64 million) for inadequate review checks and misleading consumers.

    Trustpilot's Response

    Trustpilot said it "strongly disagrees" with the findings and shall appeal.

  • Short Seller Allegations

    Grizzly Research Accusations

    Last December, short seller Grizzly Research accused the company of creating fake profiles that gave negative reviews and then pressuring companies to pay for subscriptions.

    Trustpilot's Denial

    Trustpilot denied the allegations.

Additional Information

($1 = 0.8622 euros)

(Reporting by Nithyashree R B in Bengaluru; Editing by Sherry Jacob-Phillips)

Key Takeaways

  • Marcus Roy, CFO at The Economist Group since 2021, will join Trustpilot as finance chief on September 14, replacing long‑time CFO Hanno Damm (theorg.com).
  • Roy brings deep experience from leading The Economist’s digital‑first, subscription‑driven transformation, and prior finance roles at Associated British Foods, Dixons Carphone, and Carphone Warehouse (theorg.com).
  • Trustpilot faces heightened scrutiny: Italy’s antitrust regulator fined it €4 million for inadequate review checks and misleading consumers, and the company is appealing; last December, short‑seller Grizzly Research accused it of fake profiles and pressuring companies to subscribe—allegations Trustpilot denies (mediterranean.observer).

References

Frequently Asked Questions

Who has been appointed as Trustpilot's new CFO?
Marcus Roy, formerly CFO of The Economist Group, has been appointed as Trustpilot's new CFO.
When will Marcus Roy join Trustpilot's board?
Marcus Roy will join Trustpilot's board on September 14.
Who is Marcus Roy replacing as CFO at Trustpilot?
Marcus Roy will replace Hanno Damm, who is stepping down after more than a decade with Trustpilot.
What recent regulatory issue has Trustpilot faced?
Italy's competition regulator fined Trustpilot 4 million euros for inadequate review checks and misleading consumers.
What allegations did short seller Grizzly Research make against Trustpilot?
Grizzly Research accused Trustpilot of creating fake profiles and pressuring companies to pay for subscriptions, allegations that Trustpilot denied.

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