Finance

UK financial watchdog revamps consumer credit data collection

Published by Global Banking & Finance Review

Posted on May 7, 2025

1 min read

· Last updated: January 24, 2026

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UK financial watchdog revamps consumer credit data collection
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UK Financial Regulator Overhauls Consumer Credit Data Collection

(Reuters) -Britain's Financial Conduct Authority is revamping the way it collects data from consumer credit providers in an effort to streamline the process and to clarify standard expectations of brokers, debt counsellors and advisers active in the industry.

The watchdog has required consumer credit firms to periodically supply regulatory returns since 2014 but the data received can be inconsistent or not reflective of the harms it has uncovered in the sector, the FCA said on Wednesday.

As a result, many firms face additional ad hoc data requests that the FCA is seeking to minimise.

"The changes help streamline our data collection process so that we collect only what is necessary for the effective supervision of firms, ensuring they can focus on high-value reporting that supports better consumer and market outcomes," the FCA said.

The new return will pose tailored questions, reflecting the specific business models of individual firms supporting more than 40 million consumers, the FCA said.

"It will also enable us to better support consumers and focus our work where harm is greatest."

(Reporting by Yamini Kalia in Bengaluru and Sinead Cruise in London; Editing by Ewan Harwood)

Key Takeaways

  • FCA is revamping consumer credit data collection.
  • The aim is to streamline processes and reduce ad hoc requests.
  • New data collection will focus on high-value reporting.
  • Tailored questions will reflect firms' specific business models.
  • Changes aim to better support consumers and market outcomes.

Frequently Asked Questions

What changes is the FCA making to data collection?
The FCA is revamping its data collection process to streamline it and clarify standard expectations for consumer credit providers.
Why has the FCA decided to revamp data collection?
The FCA aims to minimize inconsistent data and reduce the number of ad hoc data requests faced by firms.
How will the new data collection process benefit firms?
The changes will allow firms to focus on high-value reporting that supports effective supervision and consumer protection.
What is the significance of tailored questions in the new process?
Tailored questions will reflect the specific business models of individual firms, enhancing the relevance of the data collected.
How many consumers are affected by these changes?
The FCA's new approach supports more than 40 million consumers in the UK.

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