Customer experience

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Business

THE RISE OF ACCOUNT-TO-ACCOUNT PAYMENTS IN BUSINESSES.

Payments modernization is a hotly debated issue at present — and for good explanation. New and inven...

16th January, 2023

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Technology

Fintech will play an integral role in the future of travel

By Damian Alonso, Head of Platform and Partnerships, Amadeus Despite the current economic environmen...

6th January, 2023

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Banking

Banking in 2023: Intuitive, agile & secure

By Angus Panton, Expleo Sales Director, Insurance, Banking and Financial Services Today’s hyper-comp...

3rd January, 2023

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Interviews

A “Customer First” Approach Leads NICE Actimize’s Digital Transformation Initiatives for 2023

As global financial institutions face challenges presented by an unpredictable economy, increased sa...

29th December, 2022

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Business

How Subscription-Based Business Models Can Benefit from Instant Bank Payments

By Lena Hackelöer, Founder and CEO of Brite Payments One of the biggest trends in service consumptio...

16th December, 2022

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Banking

How Banking as a Service (BaaS) unlocks opportunity for the banking sector

By Amit Dua, President, SunTec As Banking as a Service (BaaS) nears mainstream adoption, there is a...

15th December, 2022

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Banking

Why banks must keep innovating through a recession

By Simon Hill, the CEO and founder of innovation scale-up Wazoku The pandemic, a major war in Wester...

15th December, 2022

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Technology

How Merchants Can Embrace B2B Digital Transformation in Payments Strategies

By Brandon Spear, CEO, TreviPay As we approach 2023, it is exciting to see the amount of energy goin...

12th December, 2022

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Finance

Top three financial trends for 2023 & how prepared the UK is

By Dr Hassann Khan, Head of Digital Finance at Arden University For the UK market to remain globally...

12th December, 2022

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Technology

How Fintech is Shaping Digital Payment Engagement

By Kevin O’Brien, President Enterprise Solutions for EngageSmart Driven by a rapidly evolving global...

8th December, 2022

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Banking

3 ways financial institutions should adapt to improve customer experience in challenging times

By Leigh Hopwood, CEO of CCMA (Call Centre Management Association of the UK) and Mike Orlic, Vice Pr...

30th November, 2022

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Technology

Elevate UX & CX with Automation supported by Digital Infrastructure Management Services

By Sushant Purushan, Chief Revenue Officer, India Business Region, 3i Infotech Why is it that some b...

22nd November, 2022