Customer experience

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Technology

[Solved]How to Open HEIC File on Windows

Since Apple has been so successful in taking their company and their products around the world that...

17th June, 2022

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Technology

The three steps to a successful digital transformation in FS

By Winnie Palmer, EMEA Head of Marketing, Seismic Today’s financial services (FS) market landscape i...

13th June, 2022

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Business

Public sentiment, data and the Queen – Why research into your favourite Royal has big business implications!

By Michalis Michael, CEO of DMR DMR recently published a report revealing that, over the last quarte...

1st June, 2022

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Business

Why optimising brand email signatures for mobile devices is essential for hybrid working

By Maria Dahlqvist Canton, VP Marketing, Exclaimer As the world shifts towards hybrid working – or o...

18th May, 2022

Image for Cavai tests innovative new approach for the Home Office’s ‘ParentWise’ pilot campaign helping parents and carers in the West Midlands
Top Stories

Cavai tests innovative new approach for the Home Office’s ‘ParentWise’ pilot campaign helping parents and carers in the West Midlands

Conversational formats delivered key insights alongside dramatically improved dwell time and reduced...

17th May, 2022

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Finance

The three lessons financial services B2B marketing must learn from B2C

By Michael Richard, Managing Director, Alan Agency B2B marketing already has a reputation for being...

16th May, 2022

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Business

Legacy system Jenga – it’s only a matter of time before the customer feels it topple

By Glenn Barnes, insurance lead at Restore Digital, explores the digital transformation of the secto...

9th May, 2022

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Banking

AI in Banking: Beyond the Bots

Unlocking value from AI will distinguish winners from losers. By Mark Leher, VP of Data and Analytic...

6th May, 2022

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Business

FS leaders face a crisis of confidence over business-critical decision-making

By Andrew Stephenson, Director of Marketing EMEA at Treasure Data The financial services (FS) sector...

21st April, 2022

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Business

Four Ways a Customisable Product Experience Can Elevate your Customer Journey

By Bradlie Houldsworth, Head of Product at Remarkable Commerce. With the retail landscape rapidly ch...

12th April, 2022

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Business

Re-Imagining the Customer Experience—Post Pandemic

Written by, Gerri Knilans, April 2022 Every day, digital transformation professionals face the chall...

6th April, 2022

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Banking

Stemming the Tide of Customer Churn Through a Better Banking Experience

By Jordan Glazier, CEO, Wildfire Systems A Chinese proverb suggests, “A good customer should not cha...

5th April, 2022