Research Reports
Electronic Nose – How Companies Adopting Changes to Meet Customer Needs, Players -Alpha MOS, Airsense
. New York, United States :The Electronic Nose Market research report prepared by DECISIVE MARKETS I...
6th September, 2021
Customer experience
Research Reports
Live Chat software Market 2021-2026: Size, Share, Trends, Analysis, and Forecast
According to the latest report by IMARC Group, titled, “Live Chat software Market Share : Global Ind...
6th September, 2021
Top Stories
9 Best EdTech Companies to Work For
The education technology industry, or EdTech, received a powerful boost in 2020 when millions of stu...
3rd September, 2021
Finance
Financial services and the next stage in customer experience
By Jeff Woodland, Director of Verticals at Five9 The financial services industry has always been beh...
1st September, 2021
Business
The post-covid customer experience journey
By Roy Jugessur, VP, EMEA, Acoustic The pandemic has heightened the demand for customer service exce...
1st September, 2021
Business
Removing the bottleneck: why every organisation needs a digital mailroom
By James Adie, Ephesoft The constant stream of information entering an organisation often goes strai...
31st August, 2021
Research Reports
Hotel and Hospitality Management Software Market Research Report, Growth Trends and Competitive Analysis 2021-2027
Hotel and hospitality management software (HMS) helps hotels in daily operations, such as manage res...
27th August, 2021
Research Reports
Self Service Technology Market to Witness Robust Expansion by 2027 | Diebold Inc., Hess Cash Systems GmbH & Co. KG, Fujitsu Limited, Glory Limited .
Self-service technologies (SSTs) are technological interfaces that enable customers to provide servi...
24th August, 2021
Business
Online retailers: Using technology to scale up
By Ben Kaye, E-commerce and OMS Expert at Mintsoft With the levels of online shopping continuing to...
23rd August, 2021
Banking
All eyes on the contact centre: how banks can get customer experiences right with IT visibility
By Ian Waters, Senior Director of EMEA Marketing at Cisco ThousandEyes Speak to any financial servic...
19th August, 2021
Banking
Digital transformation & social responsibility: Two sides of the same coin
By Ian Bradbury, CTO for financial services at Fujitsu UK & Ireland Throughout history the finan...
19th August, 2021
Research Reports
Experiential Advertising Agency Services Market Share, Growth, Trends, and Forecast, 2020 – 2030
Experiential Advertising Agency Services Market: Introduction Experiential advertising is used to in...
19th August, 2021