Technology
Multilingual AI analytics are key to unlocking the power of CX for business growth
By Michalis Michael, CEO of DMR Text analytics is a powerful discipline, capable of finding and anno...
24th June, 2022
customers
Finance
Finance: Remote working in a merging Finance and eCommerce world
While hybrid and remote work will certainly remain the norm after the pandemic has finally subsided,...
24th June, 2022
Top Stories
Britain’s Asda supermarket says shoppers buy less, seek cheaper items
LONDON (Reuters) – About two fifths of customers at Britain’s Asda supermarkets are buying less and...
24th June, 2022
Top Stories
Toyota recalls first mass-produced EVs less than 2 months after launch
TOKYO (Reuters) – Toyota Motor Corp said on Thursday it would recall 2,700 of its first mass-produce...
24th June, 2022
Top Stories
British Airways staff vote spells ‘summer of strikes’ at London’s Heathrow
By Sachin Ravikumar and Farouq Suleiman LONDON (Reuters) – British Airways staff at London’s Heathro...
23rd June, 2022
Top Stories
Ireland’s AIB fined record 97 million euros for mortgage overcharging
DUBLIN (Reuters) -Ireland’s AIB and its EBS subsidiary have been fined a record 96.7 million euros (...
23rd June, 2022
Business
How an un-unified communications system can harm customer experience
By Simon Horton, Vice President of Sales, Europe at Sangoma Businesses and consumers have a wealth o...
22nd June, 2022
Business
5 ways to fix a leaking sales funnel
By Jaakko Paalanen, Chief Revenue Officer at Leadfeeder B2B lead generation is a costly endeavor. If...
22nd June, 2022
Banking
Digital Banking: Why it’s essential to embrace communications software
By Brian Heikes, Director Product Management at Webex Connect In recent years, there has been a seis...
21st June, 2022
Technology
Learning new ways of working from the UK’s soaring fintech sector
By Stuart Templeton, Head of UK at Slack From the rapid rise of the cashless society to instant in-a...
20th June, 2022
Business
Fostering an innovative culture
By Dr Dennis Khoo, Managing Partner at allDigitalfuture LLP Designing and building a digital bank re...
20th June, 2022
Business
Why customer-centric strategies are the future of Building Societies
By Rob McElroy, CEO, Sopra Steria Financial Services Building Societies have been a staple of our hi...
20th June, 2022