customers

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Banking

BANKS AND FINTECHS: THE CHALLENGES THAT LEVEL THE PLAYING FIELD

By Matt Phillips, Vice President, Head of Financial Services, UK & Ireland at Diebold Nixdorf Th...

21st March, 2022

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Banking

Create exceptional customer experiences without breaking the bank: the 3 essential pillars

By Michael D’Onofrio, CEO at Orbus Customer demands have transformed in the last 18 months. Now, ove...

18th March, 2022

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Banking

The one tech that could be banks’ leg up against fintech disruptors

Vijay Sondhi is the CEO of NMI. How can technology like tap-to-mobile payments enhance relationships...

18th March, 2022

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Technology

Nationwide Builds a Better Digital Onboarding Experience with Jumio

World’s largest mutual building society utilises Jumio’s AI-powered solutions to verify identity and...

18th March, 2022

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Banking

How digital banks can learn from fintechs to drive seamless customer experiences

By Ada Westerinen, Director for EMEA Solutions at MuleSoft The pandemic transformed the way many org...

16th March, 2022

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Business

The new 5-minute rule: Get customer service right in five minutes or I’ll switch, warn a third of customers

By David Shannon, Head of Hyperautomation, SAS UK & Ireland One third of UK & Ireland customers say...

16th March, 2022

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Business

Why your business success is in the hands of development and operations

By Alex Lane, Revenue Growth Manager at zsah discusses why it is crucial to implement DevOps into yo...

16th March, 2022

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Banking

Open Banking Breathes New Life into Card Networks

By Clayton Weir, Co-founder and CEO of FISPAN We are living in a period of hypergrowth in the financ...

16th March, 2022

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Finance

Why the Future Lies in Embedded Finance

Louis Carbonnier is the Co-Founder and Co-CEO of Hokodo where he leads the commercial and product fu...

15th March, 2022

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Banking

Trends in carbon tracking banks should look out for in 2022

By Emma Kisby UK and Europe CEO at Cogo Growing rapidly in importance over recent years, carbon trac...

15th March, 2022

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Business

Why banks need to target SMEs with a blast of innovation

By Fiona Roach Canning, Co-founder and Chief Product & Marketing Office at Pollinate The past two ye...

15th March, 2022

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Top Stories

How customer demand is shaping the future of insurance

By Michael Sharp, CCO of Imburse Customer expectations have changed dramatically over the last few y...

15th March, 2022