customers

Image for How digital marketers can capitalise on the hybrid customer experience
Business

How digital marketers can capitalise on the hybrid customer experience

By Paul O’Donoghue, VP Global Presales Solutions and Customer Operations, Uberall In the past two ye...

8th March, 2022

Image for Stationary trade as a discontinued model? Need for action in the age of hyper-competition and post-Corona
Business

Stationary trade as a discontinued model? Need for action in the age of hyper-competition and post-Corona

By Professor Dr Wolfgang Merkle, Professor of Marketing & Management at the UE – University of Europ...

8th March, 2022

Image for Do As I Say’ Rather than ‘Do As I Do’ – The Importance of Trust in 2022
Top Stories

Do As I Say’ Rather than ‘Do As I Do’ – The Importance of Trust in 2022

By Thom Dennis, CEO of culture integration, change and leadership specialists, Serenity In Leadershi...

7th March, 2022

Image for Commerce in the metaverse: how the likes of JPMorgan can thrive in the virtual world
Business

Commerce in the metaverse: how the likes of JPMorgan can thrive in the virtual world

By Thomas Kasemir, Chief Product Officer, Productsup More and more companies are dipping their toes...

4th March, 2022

Image for From process to experience: the next frontier is engagement banking
Banking

From process to experience: the next frontier is engagement banking

By Jonathan Stallard, executive at Backbase The traditional structure of incumbent banks, whereby ea...

4th March, 2022

Image for Should live streaming be part of your social ecommerce strategy?
Business

Should live streaming be part of your social ecommerce strategy?

By Marc Shields, Head of Social Ecommerce, Loud Mouth Media Social media has come a long way since t...

3rd March, 2022

Image for The changing way brands need to be using youtube now
Business

The changing way brands need to be using youtube now

By Ryan O’Shea, co-founder at Cowshed Social – branded content video agency. Traditional TV formats...

3rd March, 2022

Image for How voluntary standards can de-risk the booming alternative lending market
Finance

How voluntary standards can de-risk the booming alternative lending market

By Emma Lovell, CEO of the Lending Standards Board The pandemic has cemented mass transition from tr...

25th February, 2022

Image for New Russian sanctions – the implications for financial institutions
Finance

New Russian sanctions – the implications for financial institutions

By Jack Pestill, Royds Withy King As has been widely reported in the news, the UK has announced new...

25th February, 2022

Image for FINTOK LESSONS FOR FINANCIAL SERVICES BRANDS
Finance

FINTOK LESSONS FOR FINANCIAL SERVICES BRANDS

By Emily Rule, Head of Strategy at Wunderman Thompson Personal finance is a hit on TikTok, The Econo...

25th February, 2022

Image for Omnichannel Strategy and how it will play a key role in 2022
Business

Omnichannel Strategy and how it will play a key role in 2022

By Eloise Shuttleworth, Senior Director of Customer Success at Iterable Picture this: you’re scrolli...

25th February, 2022

Image for Autonomous stores: How technology is revolutionising the retail industry
Technology

Autonomous stores: How technology is revolutionising the retail industry

By Vasco Portugal CEO of Sensei The retail industry is in the middle of a major pivot towards autono...

25th February, 2022