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Microsoft's cloud revenue growth disappoints investors, shares drop 2%

Published by Global Banking & Finance Review

Posted on April 29, 2026

4 min read

· Last updated: April 29, 2026

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Microsoft's cloud revenue growth disappoints investors, shares drop 2%

Microsoft's Cloud Revenue Growth Falls Short as Competition Intensifies

By Aditya Soni and Stephen Nellis

Microsoft's Cloud Performance and Competitive Landscape

April 29 (Reuters) - Microsoft's modest increase in quarterly cloud revenue growth on Wednesday failed to impress investors worried about rising competition in the artificial intelligence race, and its shares fell more than 2% in extended trading.

Azure Revenue Growth and Market Comparison

Revenue at the company's Azure cloud-computing unit jumped 40% in the period, slightly faster than the 39% growth in the previous three months. That was in line with a consensus estimate of 40%. 

Google Cloud's Outperformance

Smaller rival Google Cloud posted a 63% rise in revenue that blew past estimates for 50.1% growth. Alphabet shares surged more than 4%.

Investor Sentiment and Analyst Reactions

"With Google blowing past revenue and earnings expectations, and big questions around Microsoft’s spending on AI infrastructure, the market wanted to be wowed to be reassured, and the numbers didn’t deliver," said Rebecca Wettemann, CEO of Valoir, an industry analyst firm.

For Microsoft, "It's not a blow-away quarter, which is probably what they needed to get the stock moving in the right direction and to be a catalyst," said Melissa ‌Otto, head of research at S&P Global Visible Alpha.

AI Initiatives and Copilot Adoption

Microsoft's sluggish adoption of its Copilot 365 assistant for businesses and a heavy reliance on OpenAI have raised fears that it may have lost its early lead in the AI race.

Growth in Copilot 365 Users

Users of M365 Copilot, the company's $30 per month AI assistant, rose to 20 million from 15 million disclosed in January, said Jonathan Neilson, Microsoft's vice president of investor relations.

"The fact that we added 5 million seats in one quarter is certainly a message that we feel very, very good about," Neilson said.

AI Revenue Run Rate

Microsoft also said it has an AI run rate of $37 billion, measuring how much revenue it expects to come from selling infrastructure to third parties such as OpenAI, plus sales of its own AI offerings over the next year.

Financials and Capital Expenditures

Microsoft said capital expenditures in the fiscal third quarter rose 49% from a year earlier to $31.9 billion, but were down from $37.5 billion in the second quarter. Wall Street had expected $34.90 billion in quarterly capital spending, according to Visible Alpha.

Finance Leases and Reporting

The amount Microsoft spent on finance leases - which are often on large data center sites - declined to $4.7 billion in the fiscal third quarter from $6.7 in the previous quarter.

Neilson told Reuters that figure did not reflect a slowdown in AI demand but rather the specific calendar dates when particular leases commence, which is when Microsoft recognizes their full cost in its financial reporting.

Strategic Partnerships and Competitive Moves

To sharpen its competitive edge, Microsoft has aggressively added Anthropic's technology to its cloud service and products like Copilot amid rising demand for the Claude creator's models.

OpenAI Deal Restructuring

Earlier this week, Microsoft also overhauled its OpenAI deal to lock in its 20% cut of the startup's revenue through 2030 regardless of whether it achieves technological breakthroughs.

Loss of Exclusivity and Market Impact

But the new arrangement also strips Microsoft of exclusive rights to resell OpenAI's products on its cloud, just as competition heats up from Alphabet and Amazon. 

The e-commerce giant has already started offering OpenAI's latest models and Codex coding tool on its cloud.

Cloud Capacity and Spending Justifications

The move could free up cloud capacity for Microsoft, which has blamed shortages for holding back revenue growth and used that to argue for its massive spending.

Cost-Cutting Measures and Industry Trends

Funding those outlays has, however, forced companies to look for ways to cut costs. Microsoft earlier this month rolled out its first employee buyout program in more than five decades. 

Amazon and Meta have also announced job cuts affecting thousands of employees.

(Reporting by Aditya Soni in Bengaluru; Editing by Sriraj Kalluvila and David Gregorio)

Key Takeaways

  • Azure’s 40% growth met expectations but failed to wow investors as Google Cloud posted a much stronger 63% gain (news.microsoft.com)
  • Microsoft’s AI revenue run rate doubled to $37 billion year‑over‑year, yet heavy capital expenditures (~$31.9 billion) and reliance on OpenAI raised concerns (news.microsoft.com)
  • Investor wariness mounted amid intensifying competition and Microsoft losing exclusivity on OpenAI resell rights, while Amazon and Alphabet expand AI offerings (invezz.com)

References

Frequently Asked Questions

Why did Microsoft shares drop despite cloud revenue growth?
Investors were unimpressed by only modest growth in Microsoft's Azure cloud revenue amid rising competition and concerns over AI spending.
How did Microsoft Azure's revenue growth compare to Google Cloud?
Microsoft Azure reported 40% revenue growth, while Google Cloud saw a much higher 63% rise, exceeding analyst estimates.
What is Copilot 365 and how is it performing?
Microsoft's Copilot 365 is an AI assistant for businesses, which grew by 5 million users in the last quarter, reaching 20 million users.
How much did Microsoft's capital expenditures increase?
Microsoft's capital expenditures rose 49% year-over-year to $31.9 billion in the fiscal third quarter.
What changes did Microsoft make to its OpenAI agreement?
Microsoft renegotiated its OpenAI deal to secure a 20% revenue cut through 2030, but lost exclusive rights to resell OpenAI products on its cloud.

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